How would you respond to an employee email disagreeing with their performance review?

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Replying with facts, examples and providing the change that he/she has to do in order to be in the correct path. Offer your support at the end, as a manager, and tell him/her that you really want to help him/her to be successful in his role.

likesmart

Don’t get baited into writing your response. Discuss it.

likesmartfunny

What kind of toxic leadership advice is this?!?!

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Have a 1:1 then respond to that email for documentation and in that response start with thank you for meeting with me to discuss so it's noted that you took the step to meet with them so they understood.

How you have the conversation and respond depends on how the candidate wrote their email and really depends on what it is

likesmarthelpful

Set up a 1:1 to explain the review.

likehelpful

An employee is absolutely allowed to disagree with your assessment and to have it in writing. but ofc they still need to be respectful when discussing it. I would set up a meeting to talk about it though. Dont go back and forth through email. Too much can get misinterpreted

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Assuming you sent the review and had a one on one to discuss it concurrently or shortly after. Yes, they have the right to put in writing if they disagree with the comments or performance. However, I would not get into an email back and forth debating point counterpoint. Simply acknowledge receipt of their message and thank them for meeting with you to discuss it. If there were any action items or next steps coming out of your one on one, recap those in the email. And send the whole chain or bcc HR if it is appropriate to do so.

likehelpful

I put a note in my performance review (ours are done online where I work) that I didn't agree with my performance review. I chose not to fight it but wanted it documented that I didn't agree with it.

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Depends what you want to achieve, and what employee wants. If you aren’t inclined to open the review up for a debate, you may just respond with “Thank you for taking time to provide your point of view. It’s recorded and saved in your personal file along with the performance review in question”, copy HR.
If employee wants to reopen the review, you should forward their email to HR, and ask for their advice. If you don’t have an HR, and neither you nor your higher ups think there is a reason to reopen review. You may respond along the lines of “Thank you for taking time. We have reviewed the information you provided, and we haven’t found a reason to change your review”.

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Hi!
I would schedule an in-person (or Zoom meeting if in-person isn´t possible) to discuss their review rather than emailing back and forth.
Then, once in a meeting I would ask for their feedback & their opinions and then share mine. You want to make sure that both them and you are as specific & factual as possible. Depending on both of your feedback and goals that you´re working on, you can agree upon the next steps right there & then, set deadlines and offer support.
All the best!

Take it offline. This requires further discussion in person. Lets discuss more in our next 1on1...

Understood...but you could discuss it offline and summarize what you discussed via email. I agree with having a paper trail but trying to start a performance discussion through email seems like its an open invitation for miscommunication

like

Set up a meeting to discuss. Come with specific examples. Be willing to listen.

I like to begin reviews asking the associate to give me their own personal assessment first. If I disagree with anything, I will cite specific examples to help them recall past performance issues to adjust their self-assessment.This creates a baseline framework for me to build from and my feedback is usually not as harsh as people can be on themselves. The exception are those with poor self awareness and those individuals will likely not improve anyway.

I learned the best performance review style from Bank of America. 1st you give the employee the opportunity to rate themselves. 2nd you rate the employee. 3rd you meet to discuss and come up with an improvement plan for the low scoring area and revisit in 3 to 6 months to evaluate the improvement.

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