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The Deloitte Crew

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Damn. I’m sorry that happened.
Pro
Yeah, it really is part of the customer service life. You get used to the ups and downs over time, it just becomes part of the daily grind.
As an immigrant, I understand how you feel. People often judge me for my accent, and I used to be ashamed of it. A friend reminded me that if someone isn’t culturally aware, that’s their issue, not mine. The world is full of different cultures and experiences; if this is new to the person, that’s okay, that's on them, not you. Sending you good vibes! You got this!
Pro
Thank you for your comment. It really helps to know I’m not alone in this. I always remind myself that English isn’t even my first language, yet I’ve learned it well, so I’m definitely ahead of those people.
Yikes, I'm really sorry you went through that. But it does sound like it's all about her and nothing about you. Some people are just chronically unpleasant and you can't let those kinds of people dictate your mood!
Pro
Absolutely! Learning not to let others’ behavior ruin your mood is such a powerful skill. If they act out, that’s on them, not on you. Keeping that mindset helps a lot.