I started in consulting before ad agency life, and there were some solid books that got my head in the right place ("The Trusted Advisor" comes to mind). Any recommendations for good books on Account/Client Management?

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Robert Solomon- The Art of Client Sevice
John Steel - Perfect Pitch

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Thank you, ordered both!

I don't know that you need much. I also worked across both those spaces. If you understand the consulting mindset, I think that puts you ahead of a lot of typical account management folks. It's all about understanding the true underlying strategic drivers for your client (not just the marketing/campaign level stuff)

What you have to be prepared for is dealing with internal tensions due to changes that clients request in the creative process.

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