I was curious what you all do when a patient you’ve had for a long time passes away. In my line of work, you can make some really close connections and friendships with people. When they pass away, it’s almost like a close friend has passed. Luckily, I work in a place where we buy a card and send it to the patient’s family, and I think they appreciate that. What do you do in these cases?

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I find those moments really hard. I try to pause, reflect, and acknowledge the connection. Sending a card feels like a small but meaningful way to honour that relationship.

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I find those moments stay with me. I try to acknowledge it, even quietly, because pretending it does not affect me never really works.

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