I work at a call center for insurance and honestly want to ask series 6 an certified agent why are you so disrespectful and mean to people on the phone, I understand agents are out there on the “front” lines but after a policy is sold majority of you have nothing to do with a client and just earn commission l. It’s up to us to assist them and be overly nice to agents when the my call in like they are Gods. I wish agents understood what we have to deal with from them as well as the policy owners

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Posting as :
works at
You are currently posting as works at

Talk to the agent’s supervisor and your manager to listen to the tape of a recent call.

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