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I leaned on my boss and coworkers as much as possible. They know the ins and outs of the business. Study how they conduct themselves and try to identify what sets the high performers from the average employees. And don't be afraid to ask questions - you're new, it's expected!
Early on, I made it a priority to seek out mentors—even just informally. I’d listen in on top reps’ calls, ask them for tips, and take notes on their approach. Reading sales books, listening to podcasts, and joining free webinars gave me practical ideas to try without spending much. I also kept a journal tracking what worked (and what didn’t) on my own calls so I could improve each week.
Be very aware of your surroundings! Watch body language, learn how to read people. Understand how to set the urgency, learn the difference between demanding and commanding attention. Learn question based selling, if you've asked a buyer everything & haven't left anything on the table, you've built 100% confidence and they will give you all the money. Confidence in yourself is one of the most important things as a sales professional, no matter the industry. But don't get it twisted with arrogance, a buyer will turn their nose immediately if they sense arrogance. Watch a lot of videos, read a ton of books, ask questions & take notes. Try to be a fly on the wall around senior sales reps every chance you get. And lastly, always do something nice for your buyer after a sale, the referral business is strong if you know how to work it. Make yourself the "I've got a guy for that" and you'll have business for life.