hiya! So I was wondering how I can get a remote job in without any tech or call service experience? I have 4-5 years of customer service experience and I’m taking an swe bootcamp at the moment any suggestions?

like
Posting as :
works at
You are currently posting as works at

Customer service skills definitely transfer! I’d suggest reviewing job descriptions for Customer Experience and Customer Support roles. Make a list of the common skills (and keywords) required and then ensure those are on your resume. That will help you get through the ATS when you apply (automated tracking system).

I’d also add a short summary at the top of your resume telling why you want to move from in person customer service to startup/remote. This way, the people reading won’t make the leap on their own. This might be controversial tho…

And the last thing I’d recommend is to network. It sucks but it’s such a great professional development tactic. I’d do this in two ways if I were you:
1. Set meetings with recruiters at staffing agencies like BolyWelch. They’ll meet with you to learn about where you want to take your career. And they’ll review and give notes on your resume for free. Plus, you’re building relationships with them so they’ll submit you when relevant roles come up. This is a great way to het support when transitioning your career :) Once you’re more experienced it’ll become less helpful…
2. Find people on LinkedIn who are doing the role that you’re looking to move into. Connect and ask them if they’ll hop on a 10-15 video call for an informational interview. Have questions ready so you can lead the convo — get their insight on how your skills transfer and ask them what tools you should learn (zen desk will be one of them). Find out what you’ll be asked in your interview and what the hiring manager will care about most… etc.

Good luck and keep us posted!! You can definitely make this happen ☺️

likehelpful

Oh yay! You’re so welcome!! DM me if ya wanna have support with your resume — happy to help!

like

1000% agree with consultant above! I landed my first tech job in an entry level ops role because I was a shift at Starbucks so I could multitask and develop processes. Grew a lot in operations and now work closer to project management and product.


Especially with the networking portion- you’d be shocked how many people are excited to talk about their journey and how they got there and help you explore yours. If you’re looking for general professional guidance, a personal development coach might also be helpful (like BetterUp).

uplifting

YOU DA BEST 😊

Related Posts

Hey,
Got a contract offer from a organization and the due diligence is handled by a third party consultant from which I got the offer, the consultant has agreed to move forward with the contract employment without asking for the proof of resignation from my current organization where I am working as a full time employee.
The delema is should I not quit the current job and work 2 full time job simultaneously or is it illegal to do so in INDIA
P.s both of the work is remote work

like

Aloha! Would you be kind enough to send a heart to enable messaging for me please? Just trying to get some referrals for remote positions as a Program or Project Manager. Thank you!

likeupliftingsmarthelpful

I have recently joined Cognizant as Associate- ADM. I wanted to know what perks, or reimbursements does company provide in WFH setup. The HR’s weren’t very productive to intimate this during Onboarding. Can anyone please let me know about the ‘Benefits’ or ‘Hidden Reimbursements’ one can produce to HRs here.

like

What is Littler’s WFH policy? Do you ever foresee them going back in the office full time?

like

Hey I was informed my position was eliminated due to corp restructure. I am a marketing vet with 10 years diverse experience from social to email and both b2b and b2c marketing. I also am about to complete my mba. I love to tell a brands story. Looking for a position at a people first company marketing manager positions or above in Atlanta or remote thanks for your help.

like

Looking for any remote HR opportunities available. Unexpectedly lost my contracted role due to funding. Hopefully i look to be SHRM certified but i bring 5 years of HR/ER experience with Diversity ..

like

Hi everyone, do any of your companies have 100% remote opportunities? I’m looking & motivated, see below for a little about the roles & fields I’ve worked in if this helps for context:

Roles:
-Account Manager
-Project Manager
-Creative Producer/Project Manager
-Supervisor
-Director

Fields:
-Creative (digital, print, paid, video, social, everything)
-Brand
-DEI
-Advertising
-Marketing
-Retail
-eCommerce
-Healthcare
-Pharmaceutical
-Manufacturing
-Non-profit

like

How are you all feeling about going into the holiday season while being remote? Missing the company holiday parties, or happy to be able to do your own thing?

Hello everyone! I’m a Site Director/Lead Clinical Research Coordinator with 3.5 years research experience looking for a remote opportunity at a CRO. Any referrals or leads would be greatly appreciated!

like

Does anyone know if the VA (veterans administration) offers 100% remote work for nurses? For the jobs posted on their website it says telework but not sure if that means it is all remote. Thanks!

like

Tentative plan is September with flexibility after. Haven’t disclosed how many days will be wfh/in office. Location is NYC

like

Hi fishes,

I'm appointed as a senior engineer (Front end developer), will bosch provide WFH option if we demand before joining itself ? or its mandatory to start work from home ?

Hi Fishes
I have recently joined bank of america, india branch, it's not been 15 days actually. And they are asking all the employees who are working from home to come to office. Which is 18 april. Can we as a employee ask the company to continue with the work from home model.

likefunny

How is the work culture in Deloitte Touche Tohmatsu India LLP? Is traveling mandatory in Deloitte Touche Tohmatsu India LLP. Who are the clients and can I work from home?

like

What consulting companies allow remote work abroad for extended period of time!?
Thanks in advance!

like

Hello Juniors, is anybody WFH full time right now feeling completely spoiled? I feel so much anxiety about my agency going back to full time.

like

Hi,

Any idea about the C&SP department in comcast? working culture, WLB and all..

I was selected in Comcast for a developer role.. Will Comcast provide work from home?

so if anyone knows about that please share your thoughts.

like

I got an offer from yashi consulting services Pvt Ltd (ycspl) that's totally work from home and its haryana based company . Currently I live in mumbai. So it's good to join company
Please suggest

like

Is PwC providing permanent wfh?PwC

More Posts

I need 33k more Marriott points for my anniversary next week. Will pay $200 Paypal/Venmo/whatever. Any 🐠 out there want to help out? ❤️

like
like

Does anyone ever respond on this bowl !? It’s F*ckin dull just like the weather Lmao

like

Anyone try the training app Trainiac?
I like it enough but want to know others experiences with it. Figure out is all about the trainer you get matched with.

Any tips on meeting new clients? Any events that possibly work or strategies?

like

Hi everyone, I’m facing major issue.
I’m from noida location, i had offer from LtI.
They said they can give me delhi location and i waited for them to do.

I also gave an offer from a start up and another company mid cap who is not reliable during these times.

Not LtI HR is saying they can’t give me noida location n asking me to report bengluru.
I’m stuck, i was totally dependent on lti since it’s a good organisation.

My notice ends in 7 days and they are ghosting me. What should I do HCL T

like

I (US-based) am trying to buy an apartment in a different country in which I do not have a Credit history / score. Any ideas / recs on what loans to take? I don't think a mortgage will be possible there due to my lack of history. I am considering doing a home equity loan on my current home in US. Is this the best option?

like

11lpa mindtree in hand ?

like

Can we talk about how annoying and illegal it is that all these sales reps sign media people up for their company email lists without consent?! I didn’t opt in for your stupid marketing emails

like

Any good turnip prices out there??

like

Does looking good matters in IT companies?
Does it has any advantages?

like

What does everyone's title structures look like? We have Associate, specialist, sr, supervisor, AD, director, vp, svp, but we're thinking we might need to change it up to be more on par w/others.

like

Has anyone else ever dated a coworker?

like
like

May not be the right channel but would like to see if there is a bowl for buying and selling houses. Looking to buy in the Houston area and would like to find a real estate agent - any recs?

like

The struggles of trying not to fall asleep at a client meeting 😴😴😴

like

How do correctional officers endure what their job entails? It seems like such a grueling job, and that's without considering all the risks associated with it.

like

Filed EB1C in Jan 2022 and haven’t yet received the I-140 approval. Any idea on when I will be eligible for premium processing?

like

Does anyone have any tips for dealing with a boss with a passive aggressive streak?

Hello fish 🐠 family -
Recently got an offer from SalesForce with an early May start date. I’m currently a SM at D. Thinking of giving the 2-week notice on Monday. Any thoughts if talent can change your performance rating etc. at this point given it’s already in the system but not shared with coachees? I’m nervous about it, can’t pin it why? Appreciate words of support.

like

Additional Posts in Jobs in Tech

I am on L1B status and want to change to another company within US. Please let me know possible options.

During my job search, I am getting a lot of recruiters asking for me to answer right to represent emails. These particular recruiters follow a same pattern and seem unprofessional. Shall I be aware and not sign these right to represents? Are they a scam? Or is it a cultural thing… can someone advise me, I’m based in the USA

like

How to become a CTO from a Software Engineer? And how much years of experience would it take?

likehelpful

From Academia to Industry (Google). I am PhD in Cyber Physical Systems with strong focus on systems and software architecture. I have 2 YoE in research after my dissertation and I would like to continue my career in industry (Europe). I applied recently for some manager roles but also developer type. Which kind of position it would be for me easier to get? I would like to work in Google (France) or similar. Someone with experience could give me some advice?

like

I own a global Technology Recruitment Company and provide Coaching to Job Seelers.

Let me know if we can help.

Tom

likehelpful
like

Hello! I am considering on applying at wise does anyone have any information or reviews for this company?

like

Looking to move from advertising agency into tech, any advice on making the jump from those who have done it?

likesmart

Those of you who are currently unemployed: how long have you been unemployed and how many places have you applied to in that time?

like

Please, I need your opinion on this. I have 6 years of experience as a software developer and just finished my masters degree in data science. Now I am looking for a job here in the US. I went through the hiring process with this company and finally got an offer. They offered 88k/year and I responded opening a negotiation. They emailed me back saying that I am no longer in this process anymore with no further explanation and in Thanksgiving day. Is that normal?that email really got me very upset

like

With tech layoffs, are there any companies looking to hire FANG people ? My friend been jobless since Meta layoffs

likefunny

Hjelp 😭 I have an interview on Monday for a research and advisory firm, and before the interview they want me to pick out a tech article to discuss. What exactly are they looking for here? What kind of article should I chose?

like

I’m currently doing a five months bootcamp to become a front-end web developer. I would like to move to Berlin in a few months to find an internship (i don’t speak German). Do you think it’s doable and what would be the salary for an internship in Berlin?

like

Recently found out a hiring manager was bragging to a bunch of people at the company about getting me to accept an offer for a must cheaper rate than he expected. He was let go soon after. Justice? Not sure..

likeuplifting
likehelpful

Hi everyone. I have an interview with Cisco for their product manager SSO role, Has anyone interviewed for this role or with company, what kind of question are expected in their process. Thanks

like