hiya! So I was wondering how I can get a remote job in without any tech or call service experience? I have 4-5 years of customer service experience and I’m taking an swe bootcamp at the moment any suggestions?

like
Posting as :
works at
You are currently posting as works at

Customer service skills definitely transfer! I’d suggest reviewing job descriptions for Customer Experience and Customer Support roles. Make a list of the common skills (and keywords) required and then ensure those are on your resume. That will help you get through the ATS when you apply (automated tracking system).

I’d also add a short summary at the top of your resume telling why you want to move from in person customer service to startup/remote. This way, the people reading won’t make the leap on their own. This might be controversial tho…

And the last thing I’d recommend is to network. It sucks but it’s such a great professional development tactic. I’d do this in two ways if I were you:
1. Set meetings with recruiters at staffing agencies like BolyWelch. They’ll meet with you to learn about where you want to take your career. And they’ll review and give notes on your resume for free. Plus, you’re building relationships with them so they’ll submit you when relevant roles come up. This is a great way to het support when transitioning your career :) Once you’re more experienced it’ll become less helpful…
2. Find people on LinkedIn who are doing the role that you’re looking to move into. Connect and ask them if they’ll hop on a 10-15 video call for an informational interview. Have questions ready so you can lead the convo — get their insight on how your skills transfer and ask them what tools you should learn (zen desk will be one of them). Find out what you’ll be asked in your interview and what the hiring manager will care about most… etc.

Good luck and keep us posted!! You can definitely make this happen ☺️

likehelpful

Oh yay! You’re so welcome!! DM me if ya wanna have support with your resume — happy to help!

like

1000% agree with consultant above! I landed my first tech job in an entry level ops role because I was a shift at Starbucks so I could multitask and develop processes. Grew a lot in operations and now work closer to project management and product.


Especially with the networking portion- you’d be shocked how many people are excited to talk about their journey and how they got there and help you explore yours. If you’re looking for general professional guidance, a personal development coach might also be helpful (like BetterUp).

uplifting

YOU DA BEST 😊

Related Posts

Hello Fishes! I'm looking for a job change (In Pune or remote preferred) and I hope someone could help me with a referral.

Role: Scrum Master (PSM I certified)

Total Experience: 5.2 years with 2 years as SM and 3.2 as QA.

CTC: 8.2 LPA

Skill Set: Scrum, Scrumban, Agile, API Testing through Postman, Performance Testing through JMeter, JIRA, Bugzilla, SQL, JSON, REST, Manual Testing

Notice Period: 45 days.

In urgent need for relocation. Any help will be appreciated.

Thanks.

like

Anyone have an inside scoop on any part time remote CDI positions. Have been a CDI for 6 years. Have my CCDS. Previous remote experience. Just can’t work full time. Thanks

like

Looking for a fraud investigations lead or manager role that’s remote. 10 YOE and CFE. Any leads?

like

@cstmr service, data management, sales, consulting,tech support,$50k+,remote,M-F

like

Hello fishes,

What's the current working model at Lilly?
Hybrid or permanent wfh or temporary wfh?
PS: Bangalore office.

like

Does Adobe still offers WFH

Strat consultants: work performance Remote vs In-Office. Do you find you are able to perform better in an office as there are less ways you can procrastinate or relax than at home?

like

ISO an ACD of visual design for our Nike client! Fully remote, but willing to work on PST hours. Must have a book with projects that include typographic variation, motion samples, systematic brand visualization, digital UI design and design driven campaigns. Hit me up if this sounds like you!

like

Does anyone need a hr coordinator, or entry level talent acquisitions coordinator that is 100 remote? Remote jobs are extremely competitive and when I find job posts on LinkedIn there are already over 100 applicants. Very competitive!I am open minded about salary,I have so much interest in expanding my skills. I have about a year of recruiting in the staffing industry and 6 months as an hr assistant for a corporate/manufacturing company. MA in Hr and will be testing for phr in July. Thank you

like

I've got some friends who work remote jobs, and every day I grow more jealous of them during my one-hour commute.

like

How are firms in LCOL or MCOL competing with firms in HCOL that are offering 1st year tax seniors with 2-3 years experience $100k+ and the ability to work remote?!

like

Any McKinsey consultants in the Provider Improvement domain here? How’s WLB? Still remote? How many hours per week are you working?

like

I am looking for job change 10 years experience in application security, vulnerability assessment vulnerability scanning and vulnerability management,sast,dast
Current location : chennai
Preferred location: chennai , coimbatore, madurai and remote
Kindly refer me in your organization if they have opening

like

Is Maersk providing WFH. Any update around hybrid/flexi work policy?

Please help.

like

Hi I will start at JPMC London in a couple of weeks, and wanted to know which laptop is commonly used when WFH and which item should I get with the allowance?

like

Anyone hiring for remote senior accountant roles? I have three years of public accounting experience and a CPA.

like

Hi Guys,
I have around 4 years of experience in C++...I got a new offer from a Product company For Java/Jswing role...Is it OK to change to different technology now...I am considering this offer as they are providing WFH.

like

More Posts

You are currently posting as works at Software Engineer
Anyone here from NatWest group Bangalore ? Need some advice before joining. Please let me know in comments so that I can DM you.

What is the Mortgage underwriting Salary for 4 YOE (Post Underwriting)

like

I am associated with an investment bank in mumbai for 11 years and total exp 13. I have two interview going on one in mumbai and second in bengaluru, almost last rounds. How much hike should i expect frm both of them. My current fixed is 18lpa

Does company ask scheduled interview mail etc when we want to resign and said that i am getting an offer (which is just a word).
How can anyone handle this situation? please reply

like

Don't you think it's high time ppl start calculating in hand salary and how much % hike to ask n all?? I feel that's immatured behaviour when few of them ask these questions 😐
Itna padliya, coding bhi ati h, exp bhi h... Phr kyu??

likefunny

Design creative banner ads for google ads.

Post Photo
like

Hello! I've been struggling the last few weeks because someone on my team has been taking credit for my work. This coworker is really good with buzzwords and getting the attention of upper management. I'm feeling discouraged - what should I do?

likefunny

Anyone here use or know anything about Huobi or Gate.io exchanges? I'm having trouble finding information about either of them online. Wondering if they're safe, user friendly, etc

#Suggestions (Help) Required
I have received an Email from BCG for Analyst - Project Accounting.
Profile looks decent to me.
I am currently working with Deloitte as US Tax Consultant from 1.5 years.
What is the CTC I can expect from this position?

like
like

what is the fixed CTC for SA2 in Kolkata AC for Chartered accountant?

like

Hello All .

Received offer letter today from LTI . It’s mentioned in the mail that i will receive BGV mail After acceptance of letter but no mail received till now .

How much days it take to receive that mail ? And can we mention our joining date (early joining) there ?

Thanks !

like

Guys how are the chances of getting onsite in LTI. I know it depends on project and requirements, but still what percentage of components are available in each project for onsite

How will the work be in L&T Technology services?

like
like

Anyone willing to help out on a job referral at Meta? There’s a dream role I’m sure i’d be a great fit for. Augmented Reality Creative on the Messenger team.

like

Hello, I have accepted an offer at a competitor company and sent in my resignation letter. My start date is 5 weeks from now so I put in my end date 4 weeks from date letter was signed. The manager said I had to leave the job in 2 days and the company can only play 2 weeks of work. Is it normal how they do that?

likehelpful

Just curious - What is a ballpark estimate of in hand salaries for people with around 5+ years of work ex and an MBA degree(Tier 1 college) in India?

like

Does Singapore offer national healthcare services like in Europe? I am an expat and it seems to be that expats can only get business healthcare insurance

like

That moment when you realize you did not press Ctrl-s and kept working on your excel sheet for hours 💻 📊

And then.. *drumroll*

it effing CRASHES...!!! #FMFL

🤦🏻‍♂️😖😣😡😤😩😫

like

Additional Posts in Job Hunting in Tech

One key selling point, as they are trying to offer is the opportunity to work one day a week to use for things like training, acquiring certifications or building applications that you are interested in.

This sounds amazing. I don't get that at my current job. So, is this too good to be true? I would like your opinion on this.

like

Does anyone at Atlassian (or who knows someone at Atlassian) have news on the hiring slowdown? Any updates on which business units / orgs / positions the company will continue hiring for? Or if it is actually going to be a hiring *freeze*? I did a final round interview with Atlassian that went well and I'm hoping to hear back soon...

likesmart

Hi everyone, a question to the tech industry at large.

Why are people so hesitant to hire disabled candidates?

I am a visually impaired practitioner in South Africa, with 7 years of experience, and as soon as recruiters or business owners hear/read that I'm disabled, the conversation gets awkward and I never hear from them again.

like

Looking for a fully remote Java developer 3+ years of working experience. 3 month TRUE contract-to-hire 110K

like

I have been a software developer (professionally) for about 7 years now, but I’ve decided to move out from that job and do something else (still in tech).
I don’t know yet what to do exactly, but I know I just don’t want to be only writing code every day.
Tbh, I am scared. But I have set myself one year to learn something new.
I also want to go for a job that pays more (55k€ currently). I live in Paris, France, and software developers are not well paid.
Any suggestion for a career transition?

likeuplifting

Any ideas for mid-level roles that are a mix of business-facing and technical and bring value to companies but are not typically present in smaller companies?

I am trying to create a new role that suits my background at my dream company. It is a smaller company, but is rapidly growing and has the capability to create new roles.

like

Any PowerBI consultants out there? Curious if the need for this is really out there, how lucrative it is, and what other skills help in your process (sql, python, etc)

Tks!

likefunny

Potential new job is flying me across the country….for a one hour interview. Red flag? Or just a formality since they want me to relocate so I can see what it’s about?

like

Anyone have any advice going into the mock/pitch portion of the interview?

like

Hi Folks,
What is job security and stability in Cyber security consulting practice in EY . One of my friend got offer with 50% raise to what he is currently taking, he is on H1-B , he just want to be on safe side before making move. Appreciate your quick response.

like

Possible routes to landing a tech job from outside the United States. Ideally looking for a sponsorship, to move to the states. Helpful resources ?

like

Heya guys, actively looking for a senior/staff optical engineering position if anyone knows of anything let me know 😬

like

How long does it take to get a job , when you actively apply every day for weeks. Or better still how do I do it right?

like

Those of you with a degree in computer science (or similar), what do you do for work and how did you end up doing that?

Looking to transition into Tech Sales from Forex industry

Hi,
What should someone with one year experience in Javascript, SQL, C# be payed in the NY area?
(Has excellent skills in dealing with clients and has 2 years of experience doing manual qa testing, so has developed a very good attention to detail)

like

Is it natural to be happy then sad then happy again or on an emotional roller coaster in your career? Or is there such thing as work nirvana?is it possible to truly like your job and enjoy it every day? Or are hard days inevitable?

like

Is it easy to get in big tech after having Intel in the resume?

like
like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal