Is it normal for companies to not put policies on PTO in the offer letter?

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Those kinds of details are too numerous for an offer letter. If anything, the letter will just mention that benefits include paid sick leave, paid vacation days, health insurance, life insurance, etc. but with no specifics. If you have a specific question, ask. The time to ask questions is before you accept an offer, not after.

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It doesn’t mention anything regarding pto or sick days

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Yes, that’s normally included in the Employee Handbook, but you can check with the HR representative to confirm the # of days

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Thank you, I initially thought it should be included

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I’d still try to get it in writing from HR

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Yes but I would ask if it can be included or if a copy of the handbook can be provided.

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They told me after starting I can log onto the portal to see

I would contact the company recruiter to find out more.

I’ve seen it included & not—but when it wasn’t, it was stated from the recruiter in my verbal offer. I was only worried when I didn’t see my bonus figures included—but was told that’s because it varies.

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