It's actually a lot of work to manage our online communities, but some people think my job sounds "fun" because I "get to" surf the internet for a living, if they only knew...

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Posting as :
works at
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It's a common sentiment we community managers have, what people don't understand is that the process of creating content to enhance a brand has a lot of background research work.

"Oh, so you tweet for a living?" *deep breath*

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Details below

EB1C India
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I1485 Transferred MSC—> SRC: May 2021
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Additional Posts in Community Managers

Moderators/managers for virtual communities actually have a pretty difficult job because the rules for posting have to be interpreted, there are very few hard and fast absolutes in this profession

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What are the major factors that differentiate marketing from community management?

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Someone made a post that wasn't *exactly* against our terms of service but definitely mean spirit. They have been warned before. What should I do?

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I’ve noticed the pandemic caused a lot of hobby and entertainment communities to grow faster. People seemed to be looking for connections that they weren’t able to get in the real world. With pandemic restrictions lifted, have you noticed a decrease?

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What resources would you suggest for learning about A/B testing in a community context?

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What do you consider the tasks of a community manager?

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I’ve been thinking about starting a blog for community managers. What topics would you like to see covered?

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Have you found any community manager books that you would recommend?

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Our CEO spoke out against a local hate group and we’re now being targeted by trolls. My job went from amazingly fun to super depressing overnight. How can I bounce back?

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When you’re discussing the company on community pages like reddit, do you use your own name or the company name?

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What are some useful tools that you use to assist you in your management?

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I love watching users go from lurkers to enthusiastic active participants. What do you find the most rewarding part of being a community manager?

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I’m finding it surprisingly emotionally taxing to be constantly fighting for ways we can benefit the community when the rest of the team focuses on ways the community benefits the company.

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Feeling low on inspiration rn, what do you like to do to get your creative juices flowing again?

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Are community manager conferences worth attending?

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Are you an experienced community and social media manager expert with 4 to 5 year of experience.
You can DM.
Let’s make a deal.

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If you had to choose between Discord and Reddit as your main community hub, which one would you pick and why?

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