Leadership asked me to recommend whether we should build a capability in-house or buy a vendor solution, and I know whichever option I choose will upset one group internally. The build option helps long term but takes longer, the buy option is faster but limits flexibility. How do you make that call when both sides have strong tradeoffs?

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Buy will always have major unknown integration challenges in my experience. Unless it’s a perfect fit that doesn’t require any extra steps, building will almost always come out more refined and efficient (especially with the increase in productivity that is coming from many Ai engineering tools)

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