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I hate work chat. Why do you think you have the right to interrupt whatever I am doing? Those of us in creative and strategy need time blocks of uninterrupted time to create things and platform use is not helping that need. Email let's me get get back to you when I can. I prefer it. It annoys me when people use slack or collaboration that requires me attention when you want it.
2nd that. I hate slack. It doesn't belong on creative computers.
My point is not to defend slack or similar tools - those also clutter communications and add chaos. My point is that teams like account, production, and other non creative depts should manage workflows, tasks, needs, requirements, timelines, through platforms and not just email loose or random thoughts/needs/detail at will. How do people stay on top of all the 1000s of daily details when they aren't formalizing them in a central hub? Some agencies do it and some don't. I'm at the latter and it's killing me. That is all. Creative teams usually don't use any systems and that's understandable because they're managing their own ideas, not projects. Product teams are so much more thoughtful and effective with their process, agencies could learn a lot.
From an Account perspective a lot of us need it in formal writing for tracking and accountability. Personally try to just chat in person when it's convenient but for my Account peeps who are also PMs...we need those stupid long chains to keep track / not go insane.
100% agree with SVP and ACD. What's the difference if it is in an email or a Slack or tinder or whatever? Makes no sense to complain about email. Not every tool has to be new and shiny.
Jira, trello, asana, workamajig, basecamp. There's a million options, it almost doesn't matter what you use. Log a request to get something from someone. Update a virtual whiteboard when specs, requirements, needs, dates change. I don't know why everyone wouldn't want to be able to log into a dashboard to see a clean list of their to-do's or a summary of all project details in one place. For a communications industry we don't manage that very well internally.
I always say there is power in human connection. Talking it out is valuable to the production process. BUT There's also a lot of accountability and value to have everything in writing.
@Performics, CMS systems are paper trails. They're actually more so than emails since they don't get deleted after 90 days. And they're actually organized.
that's just BC you haven't found the elite slack groups yet
But would also be down for a tracking program that's not Slack to the above points. Unfortunately a lot of small agencies don't see the worth in investment 🙄 what are the programs you used at your past agencies?
Legal wise- you need a paper trail.
This struggle is sooo real. I just want to see in one damn place what my deliverables are, and to know that my questions/POV is filed. I cannot stand getting a fresh thread about a topic, when issues have yet to be acknowledged or closed, only to reopen the exact same debate in a fresh thread with no history. Drives me nuts.