My Manager is insisting we use the SUS (System Usability Scale) in our user research, claiming it has become an industry standard. I have headed up UX Research at multiple companies and have never heard of the SUS. What it more, when I look at it I am not really impressed, and don't feel it is much of an improvement. (I get the impression my Manager just likes it and his claims it is a standard are overblown.)

Is the SUS really an Industry Standard? Does anyone use it?

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It is definitely "A" standard but also not "the" standard. Have you asked why he likes SUS so much? My guess would be that he likes the industry benchmarking as well as the ability to benchmark your own scores over time. IMHO most research benchmarks or standardized scoring methods have pros and cons. None of them can stand completely alone, so as long as you are able to use other methods to verify what you're seeing in your SUS scores, it's not a hill I would die on.

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28 years - never heard of this.

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