My team keeps making the same mistakes, and no matter how many times I walk them through it, we seem to hit the same roadblock again and again. I’m starting to question whether I’m not explaining it clearly enough or if there’s something else I’m missing. How do you know when it’s you as the leader vs. your team not fully engaging? Is there a way to evaluate whether the problem is your leadership style or their lack of improvement?

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My old and very awesome leader/boss once told me that we as leaders need to cater to the different learning styles of our directs. Maybe they learn better through written instructions or expectations with examples, maybe they prefer a video recording to have on hand, maybe they like walking through it with you (e.g., working session). Whatever you do, I recommend you document and outline their errors offline and send it back, and have THEM (not you!!!) correct the mistakes once it comes down to the final product. Also consider how you can streamline and make the process less manual of course, so you should also be open to change. If they don't get better over time, probably best to consider moving those people out.

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Can you build a better system that is less prone to user error?

I work as a software engineer, and when I design systems, thought goes into making it a seamless, fail-proof, low-maintenance process. That includes reducing user error and input.

When I was in B-School, I enjoyed Operation Management, having read on the topic years before, and one of the general ideas, is that processes are the province of management, so rather than a failure of your leadership or engagement, it is a failure of process design, that the work they are given is prone to error, and that is the part you need to fix, but without knowing the specifics of your work, it would be hard to know how to improve it, or where the fault lies.

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SSE one, I don’t expect them to keep banging their head against the wall. FOP has already walked the team through the process numerous times and they are the only one failing then it’s a real issue and not a skill issue. Time to move them out- Exactly what I stated.

I have asked myself this question 1000x but what I have realized is that people are generally lazy. They will do the bare minimum or what they are used to to get the work done. Most don’t like change, or being told what to do, or trying harder. Even when we are trying to make things better for them individually and as a team.

I have beat my head against the wall for years about this. Once I realized the above, I realized why the saying “you can lead a horse to water but you can’t make them drink” exists.

Keep leading. The ones that care will listen. And they are the ones who deserve your attention and opportunities. The others can just continue being average and then complain how there’s no growth opportunities for them.

These are just facts 🫰🫰🫰

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Guy,

How can I get into Microsoft without an MBA in a Program manager role?

I am currently an Associate Product Manager. Overall Exp 4yrs.

Is it possible to get in or MBA is a must...

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Does your firm give you credit for hours that were written off? Sometimes I feel if you don’t lose anything for hours cut from the bill, you have incentives not to be 100% honest w/ your timesheet.

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My Creative Directors, who are strong copywriters, are really struggling to collaborate with Art Directors. Are there programs or classes that teach creative collaboration and the creative process?

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Any advice for a first time manager ?
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Tips, readings, stories, … are welcome 😁

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"Everybody can be a leader" some say... "Leaders are nurtured not born" say others... True.

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I had a great review and a 5.5% raise and a great bonus at my company. But I also got a new Director and a peer manager of mine left the company, so I will be absorbing her team. In addition, my director said I will be receiving 'deep delegation' from them. I don't mind more work, but deep delegation is a new term I've never heard. What does that mean lol?

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So my team currently uses onenote to house all of our SOPs and reference guides, but it’s becoming a monstrosity and it’s really hard to search and navigate. What programs do you use to provide your team with resources? Or is there some trick to onenote organization that we are missing maybe?

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Hi everyone!

After years of hard work, I just got my first position in a leadership role! Yay! I’ll be leading a team of 12.
I wanted to know if you had any tips for me, things you wish you knew before, or things previous leaders did for/to you that you found admirable or stayed with you. I want to make sure I’m there for them and want to be a leader they will remember positively.

Thank you so much!!

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If you wold like some assistance with classroom management or even managing your owe children, check this out this resource.

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My remit quadrupled+ in a recent re-org with no increase in pay/promotion, my new director is new to the company and was zero help, and I was passed over for recent promotion during the comp cycle. The new director essentially began shutting me down any time I ask for clarity in my career progression. Now they have taken credit for the project I’ve been building over the past year+ without giving me props whatsoever to higher ups. What is the best plan of action here?

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Let’s start this bowl by sharing our learnings: What has been you biggest learning as a leader so far?

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