Need an advise from the pros here. So, staying in one of the Hilton suites property at Cincinnati for 18 nights. Week 1: issues found at the hotel: 1) the electric stove wasn’t turning off and no one from hotel came to help the whole night. 2) No safe at the hotel. Area sales manager contacted and promised to find another room. same time the hotel staff moved stuff out to storage when I had DND sign. They are not accepting their mistake what should I ask as compensation? Can they move stuff??

like
Posting as :
works at
You are currently posting as works at

For starters, I would change hotels (why keep paying them for an unsatisfactory product).

However, the stove issue probably wasn't addressed that night because they don't have a 24 hour maintenance team and there wasn't anyone who could fix it until the next day.

I'm not sure I would care about a hotel safe as there are numerous online hacks for opening them, so they aren't really worth it.

Sounds like the area sales manager instructed them to move your stuff while a new room was being prepared. Otherwise, why would they move your stuff regardless of a DND door tag?

I have booking for 18 days and they moved around 11pm.

You could probably get some points but honestly doubt they’ll do much.

Contact national customer service - they will get it resolved. Forget the on-site people.
Are your coworkers having issues, too?
Also contact your biz travel person at your firm - they are responsible for managing the relationship with Hilton.

If you can find out who their head of customer service is or their CEOs office, I’m sure with this kind of a problem for 18 nights. That is not good customer service, and they should know about it. Especially when really, nothing was done.

Related Posts

I have a boneheaded question I’m pretty sure I know the answer to. My partner can’t use my Hilton Honors account for an upcoming stay he is going to book, right? He doesn’t need my discount or anything - was just hoping that he could get my diamond benefits.

like

Anyone have the SPG/Marriott corporate code for Comcast?

like

I have booked my h1b visa appointment in sept. Does my visa date effect due to travel ban until dec 31st . I am hoping I could get stamping done and enter US after travel ban gets lifted.

likehelpful

Out of context question.

Does anyone know 80G foundations that we can donate to, who could give something worthy in return?

One example, ISKCON membership. It costs 35k, but you get stays at ISKCON guest houses domestic/internationally at minimal costs of room maintenance.

like

Is there a United status challenge?

like

Fly to Columbus on connecting flight or to Atlanta and drive?

like

Has anyone seen any decent MQD run ideas for Delta recently? I’m about 8k MQDs from diamond. Seems the Aeromexico method is on hold until they are fully back up and running. Thanks!

like

Any Hilton recs in Charleston?

I've used AirBNB, but never VRBO - is one better than the other?

like

Do Marriott Gold Elite no longer have lounge access?

like

United GPU question - if I have GPUs that expire on 1/1/2020, is the expiration the fly day or the booking date? Can I apply them to a flight that takes off after 1/1/2020 as...

Has anyone here taken a cruise with Virgin Voyages? If so, I’d love to hear your thoughts on whether they are not like other cruises as their marketing collateral suggests. I’ve never been on a cruise and don’t really think of myself as a cruise person, but Virgin sticks out to me especially because they don’t allow children onboard. Thanks!

like

Best Marriott to Stay in Charleston for 3 nights? Platinum elite. Also looking for any and all recommendations for 4 days in Charleston. Birthday celebration for SO.

like

Any good points utilization services that people have used and can recommend? I have tons of points scattered across programs and want to do a big trip next summer. Thanks!

like

Which are the best hotels for Consultants in Riyadh.

Are Delta international award tickets fully refundable the same way domestic ones are?

Based in northeast US, and I'd like to take an international trip during the last week of April. I will be in second trimester, so no intense activities and prefer to be in big city, flexible budget and looking to relax. What are the countries/cities should I look into?

like

So does United Silver not get you a free seat upgrade if the seat is available ? (In economy plus, tried to jump to economy proffered)

like

Does anyone have a preferred car service company? I am looking for a service that can consistently provide traveler alerts such as when car has arrived, passenger is on board, trip competed, etc. across US cities. I have found a company that will do this when I book travel in NYC, but when my Professionals arrive in their destination cities the affiliates do not offer this same feature. Any suggestions? Thank you!

like

Guys please suggest any good hotel(no need hifi, just for night stay) to stay in kharadi, Pune or near by.
I have 2 days working office in a week. Need for 2-3 days only.
If you have any idea please suggest.

like

More Posts

Hi,

Please help me in getting 11 likes to unlock dm.

Thanks

like

Hi All Fishes,
I'm a 5 year experience UI developer in Angular with very little experience in Java backend.
My current CTC is 17.5lpa and I'm thinking to switch company for personal financial reasons.

Is it appropriate to expect a salary range between 40-45lpa given my experience and skills?

funny

I cleared my technical round, after that they gave me an assignment, which I also completed.
Now they send me an invite for product manager round. What will be the questions asked in this round?
Stack - Software Test Engineer (Automation and Manual)
Exp: 3.8 Years
This one for startup.

like

How do you get over the feeling that you’re not good enough for your job?

Happy Aug 15th. Mutton curry. Blessed to be eating a nice meal while Kabul falls 😢

Post Photo
like

Anyone living in Pune Hinjewadi area, need help regarding flat.
Can u please tell me society names which are good and have rent around 15k for 2 bhk

like

How do I pivot from a broker to any job in tech?

like

Currently a Solutions Consultant at Pegasystems.

I am interviewing at and considering making a jump to
Oracle as a Specialist Solutions Consultant.

The reason for my move is currently at Pega SCs are treated more as AEs or Account Managers. The role at Oracle would be more of a true SC position. I also feel that Oracle will look BETTER on a resume and someone as young as me would have BETTER programs in place to train me and give me the foundation needed to be a successful SC.

Thoughts?
Oracle

like

Anyone attended Coderpad interview in Capgemini ?
What and all it consists of ?

Role : Automation testing
YOE : 4.5 years

Please give a suggestion if you have attended.
TIA

like

Any tips when leaving a firm? Younger associate <1 year.

likehelpful

Can anyone recommend a good place to get Botox in SF?

likefunny

What's that TV moment of 2022 that will be remembered for a lifetime?

like

Just took this BCG Quant Reasoning test and I think I messed it up. Some of the units are so confusing. Is nearest 000s of pounds 23000 or 23? They don’t partial mark it and the whole test was filled with this sort of thing. Oh well

like

Hi fishes,
My sister is completed B. Com - 2022 passed out.

Which is the best domain for her, if she want to move to IT industry.

*Data science
*Aws, Devops
*Oracle SQL. PLSQL

like

How long did it take y'all to prep for the GMAT? I would need to start from basics for all of the sections just so I can get my fundamentals down.

like

I need a hard hat for these falling prices. Stay safe⛑📉

like

Does previous Consulting experience increase your odds when applying for MBB during MBA recruiting?

like

Hello All,
Any EY GDS PMO here?

like

Why my proceed button is disabled in Wipro embark platform for laptop collection mode? My joining date is on 14 Feb tomorrow and my onboarding is not completed yet. The status is showing on embark as onboarding has started. Please reply.

Post Photo
like

Additional Posts in All things points

Any good points utilization services that people have used and can recommend? I have tons of points scattered across programs and want to do a big trip next summer. Thanks!

like

Are Delta international award tickets fully refundable the same way domestic ones are?

Thoughts on the new Chase Freedom Flex?

like

What do folks think about the Uber credit card? I already have CSR and citi double cash. Worth getting it?

like

Any possibility to get points for hotel not sending bill? Nights still haven't showed up in my account and I checked out May 26th and submitted the missing nights form.

like

Lol Moxy hotel is trash. Is it worth it to complain?

Post Photo
likefunny

Thoughts on the best domestic mileage program? Any recommendations for someone also potentially using those miles for international redemptions?

like

Hi fellow fish need some advice.

I'm planning a wedding and wondering if I should apply for new credit cards to maximize on points. If so, wondering what your recommendations are and or if there are new cards out there I haven't heard of yet. For context I probably have another 20k+ in expenses to pay still and my current cards are:

CSP
Marriott Bonvoy Boundless
Citi double cash
Random card (used to be uber)

like

Points wizards - I need some United miles stat. What’s the best conversion point source right now?

Thanks!!

like

Accenture can you guys go back to Marriott and fix their customer service please I've been on hold for 30 minutes and I still have missing nights

likefunny

Amex platinum vs CSR??

like

Looking for a resort to use points at for a girls getaway. Limitation is no zika places so pretty much continental US or Bahamas. TIA!

like

What's the point of Delta drink vouchers when they serve alcohol on request anyway? (Even in economy)

like

Didn’t realize Marriott and Radisson have a joint venture...

Post Photo
funnylike

Lyft driver delayed picking me up 30 min, resulting in me canceling my ride and asking hotel to call me a “yellow taxi” to get to the airport because it was 5am and all ubers/lyfts were 15 min. Specifically said yellow. Hotel calls me a private lux SUV and the driver got out of the car to handshake the man who called and said hi (honestly money couldve been passed). I then get hit with a $180 ride. Marriott website says taxi should be $65. Should I complain or let it go?

like

Was told I had to leave a Marriott hotel last night mid stay due to a fire alarm compliance issue. They credited 6k points and gave me a room at a nearby Marriott property for the night. Con’t...

Is the late checkout until 4pm guaranteed for platinum elite members?

like

Offer unlocked: Now complete six stays to earn 15,000 additional bonus. Cont..

If JetBlue moves my departure time by 3 hours can I get a credit card refund or only travel bank?

likehelpful

I am new to United Silver and I purchase economy tickets. Is the best strategy to check in exactly 24 hours ahead and switch my seat to an open economy plus seat?

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal