{ "media_type": "text", "post_content": "Is the late checkout until 4pm guaranteed for platinum elite members?", "post_id": "5ba7d36f385ca800120daef1", "reply_count": 8, "vote_count": 1, "bowl_id": "58f82522753e990016609224", "bowl_name": "All things points" }

Is the late checkout until 4pm guaranteed for platinum elite members?

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D1 Right that’s what I was aware of previously but I think I read that per the new policy after August it is now guaranteed except at resorts

Unsure if it’s guranteed but I’ve never ran into issues

Yep it's guaranteed. Unless convention/resort

Yep.

Nope. I got the boot at a Westin due to a new group getting in.

Guaranteed means you might need to call SPG or your Ambassador. Hotels will play all kinds of tricks.

Ba1 I’ve read on various forums people had to pull up the policy and after calling rewards they had it honored. It seems like some staff are educated on it and some aren’t. It’s not clear cut

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