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I was interviewed at EY UK on 7th Sep. It was quite smooth. Since then I haven't heard anything back from them though interviewer claimed SLA to get back with outcome of interview is 48 hours. On portal it still says I'm in hiring team phase. It was level 1 interview.
Should I take this delay as rejection?
What’s everyone doing nowadays?
^when the client puts you on actuals^
Hi,
What will be the in hand salary for this?
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Claims files are best managed between 70 to 120 files
I've had a similar claim load. Even with less litigation files, it is unmanageable. And that's before looking at what type of metrics you have to maintain, my company expects 40 - 50% of all calls to be answered on top of keeping up with claims tasks and doing everything that needs to be done within a claim. In my role, I handle liability, injuries, and property damage unless it's a total loss, and some litigation for both represented and unrepresented claims for like 5 states. I currently have 180 claims and am doing my best, but I think anything above 100 - 150 claims, there's going to be some struggle especially depending on what goals/metrics you have to meet.
Insane
NO
Oh my, absolutely not
That’s a ridiculous amount. I handle one aspect of the auto claim. My highest pending ever was circa 220-230 and I was losing my sanity. And that was a very long time ago. Subtract 100 from that for a today number.
No
insane....
No absolutely not I’m about 230 management know it’s unreason and only have about 20 litigated at the moment - it can be common when they just take a new client.
Wow that is crazy! What company do you work for?
Is it manageable? Litigation Claims come in 🥵 hot🔥🔥🔥. Unless you are a an octopus using all 8 tentacles to make contact with attorneys…. That would be a clear no. I have handled at best about 50 lit claims and The push to get them settled and paid is nonstop. You must be detailed oriented and assertive with those claims and do your own search with the dockets to see what’s happening with the claims especially on the commercial side. Sooooooooo yeah that’s a hard no.
Depends on what portion of the claim you are handling. Start to finish, all exposures, all levels? Probably not. Singular focus? (Ie BI or PD or subro...) Sure. No company sets you up for failure. If they assign it, it's doable. If you can't, someone else will.
Coming out of the pandemic we got an onslaught of new BI claims. The company hadn't kept up Adjusters during the pandemic, let people retire or quit without hiring, and was severely short-staffed when people started driving again. My sole focus was 3rd-party BI claimants with attorneys. A reasonable load would be 100-120 claims. We had over 220+ claims to handle. The company didn't adjust its strict metrics at all to account for their own severe understaffing. Everybody was absolutely set up to fail by the company and paid with their careers.
No
Experienced Claim Specialist here... I currently have 180 with approx 40 of those being Lit claims. While I am keeping up, if I took a day off, or if I had multiple 3 day Time Limit Demands come up at the same time, I would fall behind faster than I could blink.
If you are looking at a role with that as an expectation... RUN AWAY. And if it is your current company, realize that your company absolutely does not care to keep adjusters. THESE are the companies that always have a new round or recruits in training because the burnout/fallout numbers are so bad.
I do wish you would share the name of this company (especially since we are all anon) so folks know to stay away.