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I would recommend networking within your company, reaching out to people in other roles and having “exploratory conversations” understanding their role. It could lead to a mentorship or something similar which would put you in a better position to move into a new role, rather than just applying around. I think it depends on the need of the company and the skill set. Good luck!
Coming from the carrier side, I recall there being stipulations in place that you must be in a position at least 12-18 months before applying for another internal position- check for those types of rules that might be the reason. You might also ask your manager for support if you’re looking for advancement. If it helps, I’ve been in the industry about eleven years and am at the VP level, starting out at hourly entry level. Good luck!
I’ve been progressing in my same role for 3 years now and I think we have to be in the role 9 months. I’ve been applying and interviewing, mostly for support roles in my own department for the past year. 9 interviews and many more applications. I am passionate about supporting my peers and those in my department and I have experience doing that from a mentor standpoint, but I’m not seeing any possibility for movement in my department despite openings. I have solid connections and my name is out there, it just doesn’t seem to be enough. I’m wondering if I do have to change departments to get any sort of traction. Thank you for some hope though!
Generally after a year of experience you can apply for other roles. Is there a particular dept you’re interested in? I’d suggest reaching out to a manager in that department and expressing your interest in speaking with him / her about their department so you can better understand the skill set needed to be successful in that department. Sometimes they will schedule walkthroughs or “sit with” meetings where you can sit with someone on the team and have them provide you with an overview of the dept and their job.
I’d look into other departments, personally. I started in more of a call center role .. FNOL. Moved into Claims. And from there, Internal Audit. I’ve spent the last 12 years in audit and controls positions. And I’ve been in a managerial role for the last six of those. Everyone hears internal audit and thinks oh god, not the auditors.. but I promise it’s a great way to learn more about all areas in the company. Most people use audit as a launching pad into another department. And your experience with the company would likely be valued in the audits you would be performing.
I would ask for feedback after your interviews on why you didn’t get the role, and what you could do to improve. It may be interview skills, or a particular thing they want to be confident you can handle (I know we have had employees want to move into underwriting but management wanted them to improve their people skills prior as an example). It doesn’t hurt to ask! I would say if you are exceeding your goals/metrics and are in the same position after 2 years that’s too long.
It sounds like you are doing everything right! It may be time for you to consider searching for another role elsewhere in order for you to receive the promotion you deserve.
To give you a timeline or perspective of how long it took for me to move into my current career of insurance and billing manager for multiple dental offices. I started at a large dental insurance company and was there for 4 years as a benefits advisor, basically handling claims and benefits. I worked my way up to being trained on all aspects of the position, being the highest trained rep. I then moved on to taking a position in a Dental office. I handled everything from the front desk, insurance, billing, treatment plans, and eventually I was managing the doctors. I was at this position for 3 years. I had accepted a position this past September where I am at now, I manage 5 dental clinic’s insurance and billing and their operations. Hope this gives you perspective.
Thank you! This is super helpful!
All depends on openings within your department, tenure of your peers, growth of department, and your direct impact. Sometimes timing is everything. If you are new and company is in desperate need of filling higher positions you could get promoted with a year. Adversely, you could be a star employee but there is no turnover and no internal growth.