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I generally recommend not using an external offer to get a promotion and raise. They had their chance to show you're valued and missed it. Take the offer from the people who value you enough to give you what you're due.
Wait, so in 6 months at your current agency you will be two levels up? Sounds like a not good idea to leave that on the table, since otherwise it will take way longer if you leave.
You need to bring this offer to your manager ASAP (while buying time with the other agency) who will take it up the chain for a counter.
Explain that you l absolutely ove working here but you have been contacted by _____, they made an offer that you did not expect, and because it is $______, you feel it is something you have to take seriously. You would feel great about staying if (current agency) could make a counter offer.
You should also write a business case that they can take up the chain with reasons why, parts of your "glowing review," etc. Overwhelm them with ammunition.
They’ll never be able to match. They’d sooner let you leave than pay that much more. I was in a similar spot 2 years ago. Spent the last 2 bouncing around until I found another agency I liked as much as the first one. I’m also making 100k more than I was... moral of the story be really picky about the cash grab. Or you’ll be miserable and answering “why the short stay” questions for a while
Give your notice and leave. Time to move on up and if they value you, they will respond. If not, you know you made the right choice
Decide if you are ready to leave if they don’t match. Only then tell your manager because you will look like an idiot and won’t be able to roll back.
This is a lot simpler than it probably feels. You might love you agency, but based on the behavior you've described, they don't love you. You should bail. It's hard, I know. But staying somewhere where you're more invested in the company than the company is in you is a recipe for future disappointment.
Thank you everyone for the advice! Will provide updates if people care for them
Take the offer. I took a counter once and really regretted it. It just sends them the message they can string you along with promises that never get delivered on.
There was a reason you were looking for a new job to begin with. You may love your job but you also got to the point where a new company had made you an offer. Two levels are better than one, but if the salary doesn't follow it's not worth it.
So, tell us! What happened?
If you already got an offer. You are set to leave. Taking the counter will not be any better after they know you’re willing to leave. If they really wanted to keep you, it shouldn’t be that hard to find the money or changing a few words in your title. They’re not giving your new salary all at once.
Depends on what you value. More Money + better Title = Financial Security and Career momentum. You can always step down, and if your old agency values you, you can always return. But it’s hard to climb the job ladder when you are emotionally attached to your job.
It’s totally okay to entertain offers but if you bring up another company’s offer you have to be prepared to walk if your employer doesn’t counter. Good talent is hard to find and they’ll fight for you if they don’t want you to leave
Go see how someone else does it-you might just learn something.
You can always go back in a couple of years at an adjusted salary and title.
^ Came to say exactly this! Wise words.
We always want to stick with our current companies and be the one they break the rules to keep. It doesn’t happen. Unless your move is purely for the money, go. And if you don’t like the new place, you can move again. If you’re valued that much in the open market, you’re good. If your current company thought so, you wouldn’t be leaving. And beware of the old “we’re giving you a new title but can’t afford to give you a raise at the current time.” Companies still run that scam. We all want love, but it’s BUSINESS.
Re: Help?
When I tell my manager the offer amount, what else should I say? Do I ask outright if the agency will match or simply if there’s something that can be done? Do I tell them the name of the company?
Explain to them that you absolutely love*
Clearly they either won’t want match (most likely), betting the odds on your complacency, or can’t match. Take the offer and don’t look back
Leave. Stop dragging your feet. They won’t match. You’re not worth it to them.