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I think it depends on effort versus impact. If it’s harmless and easy, sure. But once it starts draining the team’s energy or disrupting service, it’s not worth it.
What if that server wasn’t scheduled? There’s just a lot of “ifs” here, and that makes it hard. The more important question is who that person was and why they had gotten all that in the first place.
This! My sentiments exactly
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I mean I think regulars should be treated well - it’s said that 20% of regulars make up 80% of a business. If they’re paying good money and they’re nice about I think they can be treated better than you average joe. But if they end up being a jerk about it then it’s time they were told to behave or get out.