Uber car reeks of cigarettes, driver clearly smokes in car regularly

1 ⭐️ fair?

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Leave a comment about the smell. A low rating is only useful if you give actual feedback.

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3 stars, no tip, and explanatory comment if everything else was fine

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Personally I think cigarettes are delicious

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Not 1 that seems harsh. That’s like saying totally ducking awful. Three seems appropriate as long as everything else was up to par

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I did 3 ⭐️, no tip, and comment on cigs

I smoke cigs/cigars occasionally but it was gross. I don’t want to walk into the office smelling of that from the car

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Texting and driving.. I’ll say something mid ride if they are doing that.

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Yeah probably

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I started to give people low ratings when their car smelled or for other stuff and then I was thinking that this might be their only source of income so I started to feel back. Now I just give a bad rating if they are texting and driving. Am I screwing up the Uber system?

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So it was actually Lyft*

And after completing the review, got an email from Lyft team 30 minutes later acknowledging/thanking for feedback, assuring appropriate and necessary actions taken, and telling me I’d never be assigned that driver again...pretty decent customer engagement 🤷🏻‍♂️

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Ciggs for life but stale cigarette smell sucks!

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Fair - dont smoke in your office

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No it’s a health hazard for asthmatics. 1 star for sure

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True dat

Yes definitely

They get fired if they dip below 4 stars, 1 star just for smell seems a little harsh

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