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Hello fishes need some ♥️, help me enable dm please
ZS Associates
I have a couple of questions for ZS fishes-
1. Is it possible to turn down a promotion at ZS? I'm currently happy with my responsibilities as a Decision Analytics Consultant and don't want any added responsibilities in the near future (next 5 years)
2. Is it possible to shape up a career path in the BC stream which doesn't involve business development? I don't want to get into working on SOWs and RFPs.
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U would be part of CISCO projects and once your cisco account is created m, you can’t switch before 18 months. But not sure for this one, so plz confirm
Basically you can consider it as project. You would be working for cisco project. Consider this way
Pro
Basically support and regression project which has no learning and career growth
Rising Star
It's Cisco TAC (Technical Assistant Center) One of the oldest accounts at erstwhile Aricent which later got acquired by Altran and eventually by Capgemini.
Cisco has outsourced it's L2 support to many firms and Capgemini Engineering is one of them. E.g. A managed switch at any small or medium business malfunctions and the local L1 admin is not able to fix, the L1 admin would then open a ticket to Cisco helpline which gets assigned to TAC. In case TAC isn't able to resolve or is beyond their scope it is then further escalated to L3 (that is Cisco itself).
This the is primary business in this BU.