What is the role of a Customer Success Manager (Mulesoft) at Salesforce? Would it be a good career move to transition from a Technical Architect to a Customer Success Manager role ?
Salesforce Accenture MuleSoft

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You would be giving up on your development journey if you move to the CSM role. The Customer Success Manager role is purely that of an internal PoC who co-ordinates with clients, architects, setup project roadmap, timelines, lead customer's expectations and communications. There is no scope of any development or architecting in this role, so if you no longer want to code or architect, a move to CSM seems fine.

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