What’s the point of the AMEX concierge if they just use Resy?

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Concierge has gone way downhill. They used to actually be helpful

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It’s pointless… they call the restaurant on your behalf and have limited pull. Most restaurants hang up on them because they give a weird “hello this is amex on a recorded line” message before they talk.

The resy+ benefit is nice because you get first notice of openings

funnylike

Yeah they dropped the ball on my Pujol Mexico City reservation I’ve been trying to get

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Well… my in-laws live in Mexico City, so maybe there? No hate, just spitting facts @ u

They were a god send when I needed to book a well known omíkase restaurant in Japan last minute. No way I would have been able to do it on my own.

They helped me get an impossible to get reservation a few years ago. I tried again recently and they were like just sign up for priority notifications on resy

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