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So hard to manage teams remotely. Can you push for a monthly in person at least? Most agencies are in 3 days a week now, and it helps to have 1:1 coffee and more casual connections. Maybe you can arrange that once a month? That way everyone can relax and be in a room together versus all staring at a screen. You could also then have each person share work they’ve done recently that they love, which helps improve selling and presentation skills.
Even once a month would be better than never.
How would you do it smarter?
It’s so hard. My advice is what you already know but we sometimes forget. Or at least our agency’s c-suite forgets. Your team is a collective of individuals. Manage the person. What does John need to do to grow? It’s different than Jane. Focus on the people and you’ll be ok.
Proactive once a week or daily office hour time. It’s on the calendar, could be to review work, to vent or just to touch base, shows theyre a priority to you, that you’re organized and communication between you and them is important. It’s their time.
Start with a values exercise for each team member. Craft a vision for yourself and your team. Kick off the year with a vision statement and goals for the year. Tie back each persons values to the team vision and goals using quarterly markers. Every 1:1 spend 5 min on this.
It’s a lot of work but it’s how you grow them.
I think it comes down to treating your people like people you care about. So making time at the beginning or end of a creative review to have genuine conversation about life, the work, what restaurant they went to last night etc. And then protecting their time as much as you can goes a long way.