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I had to design and “manage” building the firm website. It’s me and three other attorneys all in their 60’s. “I don’t give a fuck about search engines,” was an actual sentence one of my bosses said to me during the process. I was later interrogated for making note of all the time I spent working on it in my timesheet at the end of the quarter.
I also received a verbal lashing for not knowing how to troubleshoot every issue that could possibly arise with Zoom a couple of weeks ago.
Yes! The worst is when people get irritated because you don’t know how to solve their tech issues. When someone asks me to do techy stuff, I ask “how do you do that?” They still get frustrated but it’s better than saying no outright
Yes. Even as we all work remotely now. We have an IT service but since they charge, j end up getting the phone calls from not only the partners but the other millennial associate. No one seems to care that it cuts into my billables time. At least twice, I’ve had to translate between a partner and the IT service when I triaged a problem that I didn’t have time/want to fix and forced the partner to call the very service vendor they are paying for. 🙄
My firm is big enough to have an actual IT department... but in my practice group I’m the youngest and most tech savvy. So yes, I end up handling a lot of the minor to moderate tech issue out of sheer convenience.
We still have a typewriter in our office and use all paper files. It’s like being stuck in a time capsule.