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Many people I see on this thread doesn't reply people shouldn't be so self centered if they got any solution earlier.
I will explain solution here as new hires also might face same issues.
If the documents in my documents section aren't showing then same documents will not get carried over to BGC documents section.
If you are able to not upload ask HR to re-upload those docs on your behalf in my documents section. If you are able to see documents uploaded in my documents then it will automatically start reflecting in BGC documents section as well.
For me the problem was with payslip docs not uploading either way, so simplest solution is this one above I would say.
Hi. i am also facing the same error. did you resolve the issue?
No response or anything from HR, I might choice not to join them
How to resolve this error. Facing same error.
I had called my HR recruiter for any questions I had on background check and he answered the call. You can try calling them.
I am also getting the same error, has anyone solved this issue?
Hi, can you let me know if this issue resolved for you, I am also facing same issue since last 2-3 days of accepting offer.
Hi, can you let me know if this issue resolved for you, I am also facing same issue since last 2-3 days of accepting offer.
How this issue was resolved. I am also facing the same problem