Can someone explain the difference to me between account management and sales?

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Sales is capturing new money, account management is about maintaining daily operations of what is currently there.

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Are you selling or providing a service

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Additional Posts in Account Management

Any thoughts on Laundry Service?

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For those of you who have had to develop a "thick skin" how did you do it without becoming a robot? In the beginning, I just cried at work all of the time. I've gotten better but I'm generally sensitive so kind of an outlier. Could use some advice, thanks

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For those of you in healthcare related account management, what is your healthcare background? I am clinical and getting ready to hire a higher level account manager. I am really biased toward people with clinical/in hospital experience because, quite frankly, healthcare is a different beast - lots of hand holding and change management. I don’t want to miss the right person because of my bias, so im wondering how many healthcare related AMs have healthcare/clinical experience… thanks in advance!

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Right so here’s a bit of a dilemma I work to a much higher standard at home and it’s this high standard that means I’m in line for a promotion. I’ve grown so much and I feel really strong in my role I’m also busier than ever. The problem is we’re going back into the office and I don’t want to go in if it’s just going to be senior management in asking me to get them lunches for client meetings or fetch a glass of water and cutlery for meeting rooms. Definitely not ready to go back to that….

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Any account management processes/docs that are worth sharing?

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