Communication about new hires is a problem in my training department, which operates separately from the onboarding team. We don't have access to details like start dates, names, and roles and we rely on verbal updates from the onboarding team. New hires slip through the cracks, especially during rush hiring, leading to workflow disruptions. Despite efforts such as meetings and check-ins, we found it’s not enough. I'm curious to know how others handle this or if it’s a non-issue.

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In our company the IT tram built an automatic mailing system that let's all pertinent parties know when a new hire is coming onboard. We get those notices and can plan from there.

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Have a shared new starter tracker where the talent function updates with all new starter names dates titles location and line manager - we use a shared excel sheet and this is fine to make sure both departments are aligned. Absolutely needs to be to enhance the onboarding experience!

I recommend utilizing the LMS to help out. Can you work with the onboarding team to have signing up for your program as part of the onboarding checklist for new hires? Also, if you have integration between your HR system and LMS, you could set up automatic LMS assigments to the new hires.

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