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Hard to expect much from the baggage handlers after you smitted them tbh
Seems a bit extreme, but these are violent times.
What can I say, desparate times...
You killed the baggage handlers?
My first call is always the status line, that’s the benefit of status - not having to deal with the overloaded front line folks. I’m only gold on DL and haven’t had issues with them, but have gone immediately to the EP line for AA with baggage issues and they got me my missing items the next day, 3000 miles away with a 10k mile compensation kicker. Would have been able to expense to them up to $300 for necessary items too, but didn’t really need anything and didn’t want to deal with that hassle.