Do you also hate "sandwich feedback" (praise, criticism, praise)? I know it's part of western culture. But clear and direct feedback should be enough. Working 12 hours a day, no one should have to waste time on this.

likesmart
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I agree with direct and efficient feedback, but it is also good to reinforce your team and recognize their efforts.

Being a parent and raising children shows you the importance of this. It does not change when you are an adult.

That said I do not believe in giving a false sense of accomplishment. When it is earned, acknowledge it.

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Be straightforward about criticism. But don’t forget to tell people what’s working, and with specificity. Sometimes people take so much time to explain what’s wrong because they want to be clear, they forget to be clear about what’s right. And often knowing what a CD thinks is right, helps you remedy what’s not working as much as criticism. Does that make sense?

like

1000000%

The sandwich also makes it impossible to tell minor feedback apart from major issues. It flattens all criticism into coming across as roughly half as important as the compliments surrounding it.

likesmart

I second this, it can be confusing when people fail at it…which a lot do. I’d rather hear ‘here’s what works and here’s what doesn’t’ and move on.

like

It’s important to make sure you’re not only giving negative feedback cause that’s a great way to lose an employee and kill someone’s motivation. However, when it comes to criticism there’s nothing wrong with being direct. ‘Sandwich’ feedback for the sake of it can be useless. But if you’re giving too much negative feedback for an employee that isn’t absolutely horrible at their job, you’re also being useless as a manager.

likeuplifting

Quit being a manager and be a leader. The latter understands how to work with, and lead, all levels and competencies. The former, not so much.

Yes. It's condescending and no longer works.

All you gotta do is google it. Heaps of people saying it's outdated. Like open plan seating or "brainstorms".

But people expect it. Going off script leave managers open to all sorts of criticism these days.

helpfullike

Great point about western culture. The Chartres Cathedral depended on salad feedback (as it was known at the time) where agitators would toss criticisms at the builders like soggy croutons. It's a miracle the stained glass survived.

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Ugh… you are so smart. 🙄

You know, you did an impressive job with this post but I would have preferred it to be more succinct. The comments are leading to an enlightening conversation around culture, so great work!

funnylike

I think if you recognize your team throughout the year, and not just once a year during performance reviews, then giving critical feedback doesn’t have to be couched in false platitudes that only confuse the point.

like

You mean the old “Compliment Sandwich”.

Isn't it the shit sandwich 😂🤭

Are you French?

Maybe 😏

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