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I’ve had people bring in returns after a year or two, and sometimes we just have to work with them. One time, a customer returned an unworn hoodie from two years ago, and we gave them store credit. A decade though? That's a new one for me.
14 years is crazy, who keeps receipts that long?! I have nothing that comes close to comparing to that lol.
HAHAHAH I laughed at this because half the time when I leave a store I have already lost or thrown away the receipt. I am impressed that someone kept one for that long to be honest. I have never had anyone try to return something THAT old. I did have someone try to return a dress a year after they bought it that they had clearly worn over and over again.