Hello AWS professionals - I’m about to interview for a senior customer solution manager role for AWS in London, UK. Would you be able to share any insights about the role day-to-day as well as level and salary range please ? Thanks !

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This what I gathered from an AWS folk based in US:
CSM are assigned long term to a small number of accounts. Gets involved mostly on migration/modernization. Focused on advising customer (and partner if applicable), not on leading the team doing the work. Tracks progress, coordinates bringing AWS SMEs if needed. Not part of ProServe

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If you are from pm background you can definitely go here aa long as you meet basic requirements. Also, cloud is a great experience to be on resume. Do you have cloud or AWS experience?

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How is it different from ProServe/ESM role?

Its not part of Professional Services Team. You work outside ProServ engagements.

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OP how was the interview? Did you find out more about the role?

Actually in basic qualifications they don’t have cloud computing as requirements , neither is Agile. The HM had his own ideas about the position. But , the HM made a mistake by stating that you need to work on cloud expertise or agile. AWS has a policy not to give feedback. In this case the HM clearly is expecting additional qualifications than posted on the job description.

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