Hello I need some advice. I am a Customer Success Manager at a SaaS start up. I make 65k a year. I have no prior experience as a CSM and no degree. I have gotten really amazing feed back from my clients and managers about my work abilities. I also prevented a lot of churn this year. My one year is coming up and I want to ask for a raise. I’ve seen that CSM’s make an average of 93-95k a year and I was thinking of asking for 90k but I don’t know if that’s to much or how to negotiate properly

likeuplifting
Posting as :
works at
You are currently posting as works at

Look on salary.com and look up the experience with that and if you have only been there a year I would not push 25K raise? What did you bring to the table ? Did you receive EOY bonus or other recognition or rewards? I would honestly go for 5-10% or ask at your 1 year review. If you don’t have comps available to show them that you are making under the average and performing at the exceeds level consistently. I would doubt they have a way to get you 10% 6.5K increase let alone 20% 13K 40% @ 26K raise. I can tell you with my experience 20 years we don’t give raises like that even if we wanted to! I’ve received exceedingly expectations over achieving metrics and even the time the covering for coworkers we get -<1-2% a year even at 4-9% inflation. Times are tough and the company’s know it and have the advantage right now. Make up a plan present the plan even if you request qtrly reviews and target compensation. Have the data and facts on the market and the ranges for your area and other areas or locations. Wish you luck and if they say know be prepared to take that away and start your job search

like

I would also suggest getting hard core exp that isn’t just soft personal skills. I don’t care what people say, hard tech skills and certs get you paid. If you don’t have any of it, you’re putting a nail in your own coffin.

like

I work in SaaS at a start up as well as a Customer Success Manager I am now making around 90k CAD. I have many years of experience and an MBA

like

With no degree and no prior exp, just being honest, you’re lucky to be making that amount. Then again startups don’t play by normal rules. Most big established techs now want a ton of exp, certs and a degree.

like

Related Posts

Anyone here ever struggled working at a private practice during your first year as a licensed counselor? I work well with the clients but I find it difficult to accept the pay I receive for the amount of work I do and is required. Lately, I realize I haven’t been putting in much effort towards paperwork because of the pay I receive.

like

Hello All!

I currently work as a contracted Operations Manager but I’m in need of something a little more sufficient as far as salary. I have experience in Management both restaurant, healthcare, and I suppose this particular position counts too I just don’t know how to specify it. I really want to get out of the 35-40k salary range and I have the experience to do it just not the degree. I think I suck at interviews too (I get really nervous and start doubting myself). Any tips or suggestions?

like

EY TARAS or EY GCR??? Between these 2 service lines which has better pay and opportunities??

like

I am getting an offer from TD Canada for quality engineer lead. Just want to know the expected base salary?

like

Curious about what other executive assistants get paid? Not sure if is is within the allowed rules of Fishbowl… I am feeling quite underpaid at the moment.

Also if you are answering, what part of the country are you in? And what are your hours, what field are you in, etc ?

Excited to be here in this bowl with y’all! :)

likeuplifting

Social Strategy Peeps--level, salary, gender, exp?

like

Accenture Can someone give me an idea of what an L9 vs L10 salary would look like for AFS Cyber? 1.5ish YOE, final interview coming up. Thank you!

like

What does a new band 4 bonus range look like at Bank of America?

like

Salary range & bonus target for Senior Associate in Tech Advisory at KPMG in NYC?

like

Hi fishes
I got an offer from Accenture today night
Fixed 6.5 for management level 11
Can someone please help me is it a fair offer?
And there is no any discussion happened with me regarding salary
Please help me

like

Hi can someone give me an estimate of what a pediatric occupational therapist should be making in a city with a high cost of living. No benefits. Between 30 to 40 billable hours, documentation time unpaid etc. Independent contractor role. Practicing for over 5 years.

like

I got offer for GCP practice Architect role from TEKsystems Global Services, the job is full remote from Canada. Need your suggestions and inputs about the company and what salary range should I negotiate for ?
Thanks in advance for your inputs and suggestions.
P.S. I have 8+ experience of technologies like Core Java, shell Script, PL/SQL etc and have cleared GCP ACE certification recently.

like

I need help figuring out if I’m being underpaid. I’m working in real estate private equity and I focus on fund models and property valuations. I’m currently at base $80k and 20% bonus. On top of that I have 5 years experience and a masters in finance. I’m good at my job and receive positive reviews from everyone. I feel like I should be compensated better but the company says that’s what they think I’m worth. Any help or insights would be great!

like

Hey I’m in business tax services and got an offer which is much higher than what is posted on here for experienced staff; actually more than even what a senior would get. Would my raises be less to zero in the next performance session?

like

Hi All. Whats the starting compensation bracket for Manager in Accenture Strategy with 7 years of experience.

like

Hello Fishes,

I recently had a interview call with TCS technical team and the interview went well. HR asked to upload my documents in ibegin portal. But they are yet to contact me for my salary negotiation it's been three weeks since, can i know how much can I expect as compensation?

YoE :8.5 years
Current CTC: 14 LPA
Skills : information security
New salary ask :30 LPA
No other offer in hand

Any1 who have joined recently or 6 months back...Could you pls confirm if Cognizant is that negative as discussed in many forum.
1)Howz the hike goes
2) Howz the culture especially in kolkata
3)Is this right time to join there...
4) Promotions

like

Hi fishes!

How is Techwave (
https://techwave.net) company, specifically for .NET developers? Is it a good company to join now (during recession time)? How is the pay, projects, wlb? Any reviews on the company is greatly appreciated!

Thanks!

like

1st yr Audit Manager @SF - anyone can shed some light on the base salary with the size of the firm? Relocating from a LCOL area to the Bay area so I could really use some help to develop a reasonable expectation. Glassdoor says 120k?

like

So. MBA from a top 20 program (if that matters), working in the southeastern US with 10 years experience in private practice and hospital administration. Salary thoughts?

like

More Posts

Why do FAANG companies pay above market not just for Eng talent but other non-core functions? Like HR or other functions that are largely similar anywhere else

like

Looking for connects at Accenture, Deloitte, EY and KPMG, anyone willing to help out?

like

Best custom suits place?

like

The Gender Wage GAAP

Did an analysis on
big4transparency.com data regarding gender pay equity and was surprised by the differences I saw. Analysis was done using US firm data with just over 6,000 data points used. It shows gender pay equity is still very much an issue in accounting

Post Photo
like

Does anyone know the current TC market rate for L5 biz roles in the tech industry? Assume SF Bay area rates.

Just wondering if we're underpaid at G. 🙏

like

How do people feel about their new compensation statements?

like

What is the average salary for a data engineer with 5.5 YoE?
Skillset: Spark and Hadoop with hybrid cloud.
CCTC 13.5 fixed

Which companies offer good salaries for data engineers?

I've recently taken over managing the hiring process for the complex lit/mass tort section of my firm, and am wondering what platforms you'd be most likely to use as a paralegal to find a new position? Currently looking at Indeed & Robert Half, but want to make sure I'm casting a wide net to find the best candidates.

like

I’m making 55k in Chicago. Am I underpaid?

helpfulfunny

How much Joining bonus @eli lilly offers if joining in <45 days?
It has clause that we need to return amount if leaving before 1 year or 2 year?

Do they provide relocation bonus?

@eli lilly company

like

Hello team, pls let me know if anyone is aware of any openings are there for manual testing skills in property and casualty domain. YOE - 8 yrs

like

 I heard a commercial on the radio for Verizon that said something to the effect that parents are now learning how to lesson plan. Are any of you off the hook for lesson planning? Just wondering because I’m over here busting my butt!

funnylikehelpful

New to Fishbowl! How do folks find this app most useful?

like

Which firms have you gotten offers from, but gave them a pass? And why?

like

Books on human psychology that have affected you. I'll start: influence, sales Bible, on killing.

like

What are similarities of product management versus portfolio project management?

like

Started a casual relationship with manager now we both ended it. how can I get over the fact that i will keep seeing him at work (different team) and not to think about him sleeping with others?

This is going to sound like an insane question but I keep reading comments in various threads saying that a 760 GMAT in the banking / consulting / PE world is pretty average and won’t help an application. If true, what is the alternative? Retake for a 780??

likefunny

Posted about this a while back but didn’t get a definitive response. I have a bunch of Manhattan prep GMAT books from the past few years that have little to no writing in them. There’s probably 20 of them so pretty heavy but I’m looking to give this away to someone for free. Only thing is I asked for you to take all of them versus just a few. I live in downtown Manhattan near the stock exchange and hoping to give by the 24th. Thanks!

like

Hi, I have been selected in PwC India & currently jbr and bgv process is going on. And I received a mail from IDFY (3rd party for verification) to provide graduation degree and consolidated marksheet, i have mailed them my consolidated graduation marksheet but don’t have degree as the same has to be collected from college. Will I be provided with some time to submit same?

like

Additional Posts in Tech

like

If anyone knows of any good fully remote LMS prospects, please let me know since I'm looking now. Thanks in advance. I have 13 years experience.

like

What's your thoughts on getting a PMP certification? Is it worth it to boost salary?

like

Are people with criminal records allowed at any corporations? I don't have one, I'm just wondering what level of misconduct is allowed on a background check for a large company to still consider them?

like

I’m up for a promotion at work and I have no idea how much to ask for since it’s not a standard position. Currently I’m a team lead and manage about 8 technicians, my promotion will be to a regional service delivery manager, and I will be managing over 30 in 3 locations. I went from a tier 1 engineer in managed servers to team lead with about a 10k increase in salary.I’m thinking about a 15k increase this time from 65k to 80k. Anybody in managed services have a similar position to compare

like

Hey guys.. can someone help me with the salary bracket for Manager at EY tech consulting ? Position is in the US

like

FAANG written in order of tier, go.

like

I am so anxious right now! Just got a job offer 2 weeks ago and still waiting on the written offer letter. I asked for an update and the recruiter reached out 2 days ago letting me know that they had some final requirements that should be approved that day so they can send the offer letter out. It’s been 2 days. My question is can I message the recruiter for an update? Will that be too annoying?

like

Is there a better alternative to Instacart? It's so gdam buggy.

like

Once you get into a FAANG company, is it better to stay where you are or move around? I’m a dissatisfied with my current job but I have vesting stocks, work 9-5, and people to know and respect me. I am the sole provider for my family and value quality of life and stability. I have some interview requests from other FAANG companies that I know pay more but I worry about starting over. Anyone switch companies and either regret it or are glad they did?

like

My company hosts happy hours but I don't drink. Is it rude to just skip them?

like

What would you consider the “it” company of today in tech from an employee perspective (in terms of culture, growth, pay, etc) and what companies should be avoided?

like

Does anyone here build Microsoft power apps as apart of their job description? Just got asked to take on that task as apart of my role in addition to web design and just curious their experience with it.

like

Do internal work titles mean anything? The ones that are used in the system instead of your official resume title

like

Anyone know much about the start up scene in E Africa? I hear a lot of general talk about how it’s ‘booming’ but can’t find much information online. I’m in a weird position where I’m trying to switch into tech but am moving to Kampala for the next year. I am applying now to remote jobs in the U.S. but would love to connect with companies operating in the region.

like

Leaving Amazon saved my life. I spent over seven years at the company and after about 6 months I began experiencing a lot of stress-related things like hair falling out, tension in my marriage etc. All that is gone now. I feel so free.

like

Interviewing with a start up and they use equity shares. Is this the same as rsu? Quick google search showed no definitive answer.

like

I got an offer from Audible? How is the work culture and WLB? Does Audible also has PIP culture?

TC:240 K
Level: L6

like

Is there a sport that's popular in the tech community? I don't dislike sports and I kind of want to pick up an interest that I can bond with people over. My guess is Basketball?

like

Okay so I was supposed to chat with a recruiter about sharing my reference contacts for a reference check. He's been MIA for three days citing that he's been under the weather.

Should I be worried? Is this a strategy commonly used to stall or is he actually just sick?

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal