Hello!
I've been tasked with figuring out how to close out our annual open enrollment process as if my supervisor was not here, which is quite an interesting request to me, as we've been working in sync on this until today.
I've never overseen an open enrollment process before, and don't feel like I have a good place to start fabricating this information.
Anyone have any good tips, typical procedures, guidance in this area?

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I’d like to think that Open Enrollment…that actually legitimately affects actual people…is not something that they should “test” this on.

I strongly agree. I am left a little anxious and somewhat frustrated with this request. She did not outline any next steps, or how far I'm supposed to take this whole 'figure it out request'.
I will be as prepared as I can, with having little to no background. But I also am not about to mess this up for us. I know my limits; this is an area of my role that I've been asking for training on for the past 12 months so I could be well prepared for OE; I have received no training and little direction, only to be told 1 day before OE closes that I should figure it out.

Sounds like they want to see your thought process for you to potentially own Open Enrollment next year.

Happy to help. Hope this challenge goes well for you!

If you get stuck, don't hesitate to reach out to HR, your supervisor (if they're reachable), or even a friendly benefits consultant. You're not alone on this island!

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