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Subject Expert
I’d like to think that Open Enrollment…that actually legitimately affects actual people…is not something that they should “test” this on.
I strongly agree. I am left a little anxious and somewhat frustrated with this request. She did not outline any next steps, or how far I'm supposed to take this whole 'figure it out request'.
I will be as prepared as I can, with having little to no background. But I also am not about to mess this up for us. I know my limits; this is an area of my role that I've been asking for training on for the past 12 months so I could be well prepared for OE; I have received no training and little direction, only to be told 1 day before OE closes that I should figure it out.
Coach
Sounds like they want to see your thought process for you to potentially own Open Enrollment next year.
Coach
Happy to help. Hope this challenge goes well for you!
If you get stuck, don't hesitate to reach out to HR, your supervisor (if they're reachable), or even a friendly benefits consultant. You're not alone on this island!