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I suggest you talk to your wipro reporting manager for better and fast response. Also try connecting the HR team.
Sadly you have to follow up alot. I have followed up with various teams including HR, recovery team (recoverycell.hrss@wipro) because they didnt check and approve my proof of slips- i had to return the retention bonus) , when that got sorted I came to know thet fnf is delayed because my asset is not received, then i followed up with the asset team (imghardware.clearance1@wipro) and came to know they missed to update my asset return ticket and my asset is in stock room since weeks..man pathetic work ethics i tell you. Once that got sorted i collated all screenshots myself and sent email to fnf team (fnfsuppprt.hrss@wipro) to provide my relieving letter. Not to mention they don't reply at once you have to be on their heads to get email reply. They eventually confirmed that all dues are clear and sent the letter on email although TILL NOW i can see alumni portal is not updated and i cant download the letter from there as my dues are pending there. Bunch of unprofessional offboarding teams.
Did they ask you to pay the retention bonus in full amount or at pro rata base? I was paid 1 lac post TDS but still being asked to pay 1 lac back to them.Also do they mention this recovery anywhere in form16?
I have raised a ticket in alumni. They always come back with one answer that sson they will process
Hi,
Did you get your settlement?
My Last working day is 24th May and and i received my relieving on 2nd June so when I can get my FNF amount
You should try mailing the final settlement team, they will provide you list of all mailing address and also try login wipro alumni portal. You can get all the documents there too.