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I'd say usually around 25–40 employees, when compliance, culture, and retention start to strain leadership capacity.
I will never start with 25 to 40—that makes no sense at all based on my experience and the mistakes I’ve made. What you should start with is understanding an HR platform first. If you can understand the overwhelming job of HR and how it connects to other duties in a business, then you can figure out whether you actually need an HR manager or not.
Do not hire employees just because you think you need a team. I want you to first figure out everything about your emotions and how you handle different situations within your business. If you can manage things without getting upset at yourself, then you are on the right road to building a successful business.
However, everything is not about avoiding frustration. It’s also about how you manage your energy over time and what matters most to you as you build your business. Since you are in the field of graphic design, you should focus on what is truly important to your growth.
If you need an HR team, look into technology tools first. Don’t waste your time constantly asking for advice without doing your own research—use Google and explore the tools available. There are many resources out there that can help you manage day-to-day operations efficiently.