How many of you feel like your workload is unsustainable or you are constantly drowning in work? Is it because of a demanding client, a staffing issue, that your team isn’t functioning efficiently, or something else? I’ve observed that this is common in account roles, but people often assume that we have less work than we really do.

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People know we’re drowning we just don’t matter as much to agencies as other teams for them to do anything about it or because our job is to hold everything together they assume we’ll just do it (and we do). Some older account people also expect we all work to the bone because they had to when they were younger instead of advocating for change. It’s gross. I worked multiple 14 hour days last week, some of us were up till 2am some nights and over the weekend.

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On my team its all 3. We are struggling to hire and the client likes to add massive projects with short turnarounds constantly. Management never says no. 4 of us are doing the work of 6 but since we keep getting it done and the client is happy hiring new people is a low priority…I’m near collapsing from burnout and I’m the only one on my team who has used more than 4 days of leave this year.

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