I am actively seeking opportunities in Workforce Management with 3 years of experience in real-time monitoring, workforce analysis, reporting, and operational support. I have expertise in Microsoft Office, Avaya CMS, and Salesforce PSA ,along with skills in tracking KPIs, managing intraday performance, and improving workforce efficiency. Looking forward to contributing my analytical skills and WFM expertise to a growth-oriented organization.

#OpenToWork #WFM #WorkforceAnalyst #RealTimeAnalyst

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