I have a client who’s absolutely convinced they’re right about something they’re not—and they refuse to take any advice. It’s not just a minor detail either... if they keep insisting, it could turn into a big problem down the road. I’ve tried explaining in plain English, showing them case law, even walking them through worst-case scenarios. Nothing gets through. At what point do you stop trying to persuade and start documenting every interaction to protect yourself? Where do you draw that line without blowing up the relationship?

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Start documenting as soon as they give you a reason to think they’re not gonna listen to you. It’s their problem if they don’t but it might also turn into your problem if you don’t document it

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I tell them to get a second opinion and that if they find a lawyer who agrees with them, they should hire that lawyer.

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Your client? Only thing that should matter for you is the Partner’s position.

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Not true from a professional liability standpoint. Not from a practical standpoint either. More senior associates especially often directly advise clients. Your equity in the firm is not actually directly relevant to a client.

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