I was contacted by an agency for an HSBC role. I filled out forms and completed an assessment. Though I got no formal confirmation,HSBC HR later scheduled my interview. The technical round was intense,but I felt confident. Unfortunately, the call got disconnected during feedback due to their connectivity issues. I rejoined, but no one was there. I received no acknowledgment of the interview or followup despite trying to contact both HR and the agency. I feel completely ghosted after the process.

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That sounds really frustrating especially after you put in the effort and cleared the assessment. They should at least give clarity or closure. I would suggest maybe give it a few more days and then try reaching the agency again

That is a story with many companies these days

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