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I work at a boutique consultancy, usually with strategy questions directly with C-level managers. This time they have asked us to take on a more operative role as a product manager. I have been selected, and as there seems to be a lot of experienced managers here, I come to you for advice. What are some important tips & things to consider now that I am about to step into this role at a company where I mostly know one c-level manager from previous work? Many stakeholders that I will talk to daily

likehelpful
Posting as :
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Couple of things..

1 - Know your real stakeholder(s), and know who is just trying to get their "nice to have" in there. Its important to keep everybody as happy as possible but ultimately your stakeholder(s) are who really matter.

2- Listen carefully. They will tell you about requirements and details even when you aren't pushing for them. Be able to translate your conversations to the team.

3 - Know your audience. Tailor your conversations/demos/meetings to them, be able to translate the technical jargon into things they care about.

4 - Don't forget the business objective. They came to you for a reason, make sure you keep that in mind when working. I.e. if they wanted to go to cloud... why? Google partnered with a large health provider to use analytics to analyze cancer results fasater.. their business objective is to save lives so I build my conversations around being able to answer "how will X save a life".

likehelpful

Absolutely, reach out if you need any help!

like

Listen and ask A LOT of questions.

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Absolutely! Thats my gameplan. Any concrete examples of Q's which are important but easy to overlook? Initially I will be setting up a lot of "get-to-know"+initial work/to-dos syncs with for example regional managers, customer support manager etc.

The product exists to fulfill business needs/processes for stakeholders. Be their champion!

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There are many angles to consider, like G1 mentioned.

Learn the business before taking the wheel too much. They'll respect you more for thoughtful analysis before action. Ask questions beyond the norm. Brainstorm and collaborate. Find common ground between stakeholders.

Identify happy path first, then edge cases. Too many people get blinders and stay on one side or the other. Likelihood of something being needed impacts priority.

Identify the core pillars. Measure changes and defects by pillar impact.

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