If you're nervous about public speaking, I strongly recommend a combo of Adderall and Xanax. Adderall helps dial in your focus, while Xanax takes the edge off the nerves. Together, they can make a huge difference in how clear, calm, and confident you come across. It’s one of the only way to deal with Karen’s on the phone as well. Don’t underestimate how much the right support can elevate your performance—you’ve got this! 💯 #PublicSpeaking #FocusAndCalm #OwnTheRoom

What are some barriers to equity you have seen or experienced in education?

Is it worth it to do pitch competitions, accelerators and cohorts?

Is senior manager level in an investment bank(RBC ) lower than manager level in big 4? If yes , which title will be same to manager level in a big 4?

Anyone selling dodger tickets tonight

Anyone interested in 2 WILLOW tickets tonight at The Novo? $50/per ticket pleas DM me!

Looking for some UGC gigs. I can do unboxing and demos. Rates start at $100 for a video, and $20 per photo. which is significantly lower than others in the market. Just trying to get more content creation under my belt. I specialize in social media as a director in a marketing agency, so I know what will perform. Give me a holler if you need UGC for your brands! :)

Women in PA - talk to me about times you’ve felt marginalized in the workplace

**Can I take retirement?**
Hi All,
I have around 29 Lac savings + 5 Lac gold.
And my wife has 28 Lac gold(wedding gift) + 80 Lac(ancestral) Land.
We have a child, his current age is 2 years+
Currently our monthly expenses are around 22k(max), and my CCTC is 15 LPA+ with 8+ YOE.
My age is 29! I don't feel like working anymore.

I really feel like I should be excused from this "diversity and inclusiveness" training stuff lmao. It's about implicit bias and I'm sorry it's just not believable coming from an old white man's mouth when there are maybe 4 non-white associates. We're having these meetings 3 times this week. 🤦🏽‍♀️

LA! Hiring mid-level CWs and ADs! Must have video prod. exp. and be very conceptual.

Solos and teams apply!

LINKEDIN ME (I’m bad at fishbowl)
Samantha Schneiderman (director of creative services)

I just took an international trip via KLM and my ticket was bought through Delta. I’m a Delta Diamond Medallion. There were zero (actually negative) perks with flying with partner airline. More below

Contemplating a career switch into consulting as I want to go non-technical. I don't want to pay 250k for ivy league MBA. I have a MS in computer engg from a top 5 engineering school. 7YOE at a top 3 semiconductor as ML/AI engineer.

I can get 300+ maybe up to 400-450k TC in FAANG but not liking technical stuff anymore.

Do you think aiming for MBB for a Management Consulting[tech domain] role is a stretch given I have no consulting background? What kind of compensation can I expect?

MBB Human Capital or FAANG Product Manager? Both are in NYC and compensation is similar. I have 7YOE in risk management at an industry specific (tech) boutique investment bank.

Traveling to NYC soon and I wanted to know what restaurants are worth visiting... I feel like I have high standards working in the hospitality business!

I always consider it a win when I can make a customer laugh, it makes conversations run so much smoother

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

How have the skills needed for working in customer support changed over the past decade?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Is outbound customer support typically less stressful than inbound?

Tell me a feel-good story from work that will restore my faith in humanity.

What would be your fake customer support name if you could choose and why? I’ll go first “Karen.”

Managers, how do you help your customer support team avoid burnout?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Ways to destress during work as a customer support agent?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

When you’re applying for customer service jobs, do you customize the resume objective for each?

Hi fishes, do you get paid by the hour or receive a salary?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Will the customer support future be led by chatbots or will we still be necessary? lol

Are you worried about how quickly AI support is growing?