Will the customer support future be led by chatbots or will we still be necessary? lol

How much does a manager at EY make within Forensics?

Does anyone have any insight on BBDO Dallas? Appreciate any info.

For all you retail people...are you experiencing a very slow holiday season? I am a retail manager and I feel like this season has been freakishly slow. I thought we would at least match last year's number or be up a little bit but we are trending down. I talked to employees of other stores in the mall and they are saying the same thing. Is anyone else experiencing this in their market?

What are the different software programs I will need to know if I want to work in advertising/graphic design? Also, is there a way to learn them for free or cheap?

After HR discussion after how many days Hr release offer letter?

Anyone who is an SDET? How much coding do you do?

Welcome everyone!

This is going to be an amazing community of professionals who strive to continuously improve themselves and upskill as per their career choices.

We are professionals who find opportunities cross borders. We are not limited by physical boundaries.

There are various remote-first companies chiding remote workers. We are professionals who want to stand out and work with companies abroad.

We are professionals seeking global opportunities and exposure to various cultures.

Hi mates for Canada PR application,
Have anyone tried for gift deed kind of way for showing proof of funds for express entry

Hi Fishes,
Somebody tell me how to get job in Japan?
are there any institutions or consultants who can help or guide here ?

Did a first interview with hr rep, went very well. she set up the hiring manager meeting for a few days later. Met with the manager. Another great conversation, went over time and was told I’d hear back about panel set up. Following day I get a request from hr rep to “continue the conversation” with manager. This is set up Tuesday.
Why do you think the manager wants to meet again? Good? Bad? I felt great about the interview when we ended.

Any other 60 yr old unemployed life long techies out there? I have to admit, being unemployed at 60 is a bit expressing. I've started a couple business that went no where. And freelance isn't as easy as I thought it would be. I welcome your comments

Just when I think Facebook has no more room to grow... it adds another 100mm daily active users. At what point does Facebook become simply too big to fail?🤔

How is the freelance world looking in Chi right now?

Can someone explain what meta verse is to me like a baby? 🧐

Anyone long on Etsy?

Base salary for trade finance associate @ United bank of africa

My US rep, state rep, and state senator are all running unopposed.

Joe Biden is done. Do the Democrats seriously not have a single candidate they can run that can actually beat Trump?

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

How do you prevent the negativity of your job from impacting your personal life?

Any suggestions for how to find a fully remote customer support job?

More people are jumping to social media as an effective customer service tool. Why? 1) Email support takes forever. 2) No one wants to read the help page anymore. 3) It's a hit or miss getting in contact with great sales rep

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Is outbound customer support typically less stressful than inbound?

Let me let in on a secret, customer supoort reps are just humans. PERIOD! Rant is over.

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

When you’re applying for customer service jobs, do you customize the resume objective for each?

Have you ever been the customer support that saved the day? See! Not all heroes wear capes😌

Do you prefer bots that oftentimes just provide a list of possible issues that you may have or an actual person where you can directly say what the issue is as your customer support? Let’s discuss!

Creative ways to respond to customer concerns without sounding scripted?

I hate when customers say “I understand it’s not your fault” and then continue to be rude anyway.

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?

Do you feel working in customer support has made you a better customer?

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Are you worried about how quickly AI support is growing?