Tell me a feel-good story from work that will restore my faith in humanity.

Signed up for a personal trainer! 2x/week strength training with her... to begin with!

Anybody just get an email from Gympass with a huge price hike?

$80 increase for Platinum
$100 increase for Diamond

ouch. I kind of suspected their model was financially unsustainable I guess I was right.

IBM Tata Consultancy Accenture Infosys EY Deloitte Has anyone rejoined in Infosys, what is the rehiring policy. I have served in Infy for lessthan an year in my first stint. Now I am trying to join Infy but my rehire flag is No. Anyone has idea on this rehire flag. Thanks in Advance.

I am working in tcs and I got offer from infy. Shall i join infy if they give 30 lakh pakcg. I have 25 lakh pcgkg in tcs. But any new benefits added in infy after 2014 because i joined infy when i was fresher and that time health coverage was very less. Anyone who can tell full details of benefits in infy?

Not a CFP so I’m not truly in the know. That said, if I’m reading this article right, 10/2019 to maintain your CFP, you will have to drop your 7 license if you are dually registered?

How do you deal with imposter syndrome? I'm a new therapist and I work with a bunch of women who have been doing this for ages. They're all really sweet, but I can't help feeling like I'm way out of my league. I mostly see younger clients which I guess works in my favor, but I just feel like I'm totally incompetent compared to the women I work with.

Any other lonely social workers in here? I mean a lot to some of the people on my caseload but that's about it. Don't have any family near me and it's hard to make friends with non-SW's mostly just because I'm too tired after work to want to do much. Do you spend most of your time alone or is your social time self care for you? Just feel like I don't have a support system!

Any tips on negotiating discretionary bonus with your annual performance review?

How can transfer from EY India to EY GDS?

Recommendations for best suits in Dubai? Good quality but not 10k either.

What kind of group do you want this to be guys?
Please share your thoughts . You are the first members and you will shape the future

Hi Everyone! I'm looking to transition from healthcare consulting to pharma / biotech preferably in BD / corporate strategy roles, especially in LA area. Would appreciate if you can share your experience if you have made the amas transition (roles? Work type?). Looking to get a sense of what type of work exists out there.

For context, I've a PhD in Life sciences and 1.5 YOE in healthcare consulting at a boutique consulting firm

Roaches at Adolphus Dallas. They sprayed the place but I found one in the AM again. Ugh - just one more day.

Hi Folks,
I got selected in LTI and got confirmation on selection procedure, I had a discussion with line HRon CTC part as well, now after all discussion HR is telling she is not getting approval from BU on my on boarding because of hing demand of CTC, now I am asking to line HR on offered CTC but I am not getting an update, can you please guide me what should I do now.@Lti

Hi guys,
I have cleared all the rounds for LTI post which I received autogenerated mail and then later HR asked to upload documents. In how many days can I expect offer letter?

Any new joiners in fidelity. How do you feel about your everyday work now.

Hello all. I have an interview coming up at BlackRock in their alternatives/credit group. Transitioning from consulting. Any guidance on first round with someone who will be my direct boss? This would be a dream career move for me so any advice is appreciated!

I hate when customers say “I understand it’s not your fault” and then continue to be rude anyway.

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Let me let in on a secret, customer supoort reps are just humans. PERIOD! Rant is over.

Creative ways to respond to customer concerns without sounding scripted?

Do you prefer bots that oftentimes just provide a list of possible issues that you may have or an actual person where you can directly say what the issue is as your customer support? Let’s discuss!

Are you worried about how quickly AI support is growing?

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

Is outbound customer support typically less stressful than inbound?

Hey managers, how do you keep company culture alive when managing a remote team?

How do you prevent the negativity of your job from impacting your personal life?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Have you ever been the customer support that saved the day? See! Not all heroes wear capes😌

Did you have a great customer today? Tell us about them! Positive stories are always nice.

More people are jumping to social media as an effective customer service tool. Why? 1) Email support takes forever. 2) No one wants to read the help page anymore. 3) It's a hit or miss getting in contact with great sales rep

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

What would be your fake customer support name if you could choose and why? I’ll go first “Karen.”

Managers, how do you help your customer support team avoid burnout?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Customers are giving us bad experience ratings because we don’t offer them the solutions they want. Our company won’t allow us to offer those solutions, but the manager punishes us for low ratings anyway. I don’t get how they’re ok with that.