Tell me a feel-good story from work that will restore my faith in humanity.

What’s a good cross body bag that is versatile (can be used both day to night in variety of situations). Basic , classic, staple styles preferred. I’m willing to splurge on a good piece! I identify as She/her.

Any daycare recommendations in Arlington or Falls Church for infant? Currently on waitlists for several Bright Horizons but would love to hear experiences of other places! (Good or bad.)

How many years in FDD are you expected to be a senior before being promoted to manager at your firm?

Interested in everyone’s opinions on replica luxury. I ask because, as noted in the previous thread re: Chanel’s price increases, the quality of authentic luxury bags is going way down while the price increases consistently. Specifically Chanel and LV. I’m fascinated in the online rep community and it looks like rep quality has increased exponentially (with genuine materials and 1:1 markings, stitching, hardware, etc). What’s your argument for or against replicas?

Any NJ attorneys? Looking for Labor and Employment Attorney 4-6 years of experience. Pay range $220,000-$250,000

Did anyone get a real estate broker’s license for a side hustle? I am working as in-house counsel with a focus on commercial agreements / corporate law but I have always had an interest in real estate. I would love to hear anyone’s insight, the good and the bad!

Don't miss out ASA Aging in America Conference 2024 - American Society on Aging on March 25-28 2024! Recommended by Brigan Ford at 2022 NPA Annual Conference via Whova event app

Anyone else seeing an uptick in ED visits now? We are getting pretty busy with really sick (non-COVID) people. And A LOT of mental health patients.

How much pwc can offer with 7.2 YOE. RYOE- 6.5 yrs. pkg 9 lacs. How much can I ask for the hike? And joining bonus pwc is offering?

Hi Fishes

What are the chances that PWC agrees to extend my joining date by a month because of my personal reason PwC PwC India. Risk and advisory consulting

Hi Fishes,

I recently got an offer from PWC for Associate Director position.

I understand PWC shows the fixed component only as part of compensation benefit.

Can you please let me know how much bonus I can expect?

Can you please also let me know what is the annual hike provided by PWC?

why do you think there are so many mixed posts about tsg? considering talking to the firm but want to get your opinions first.

Should I take Siegfried Offer?

When do you feel the most purpose?

Any female in SFO/ Bay Area want to grab some drinks/bite tonight. 30 M

Worst and best consulting companies to work in for Real Estate?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Are you worried about how quickly AI support is growing?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

What would be your fake customer support name if you could choose and why? I’ll go first “Karen.”

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

Do you ever get overwhelmed by the number of software programs you have to use at work?

Do you prefer bots that oftentimes just provide a list of possible issues that you may have or an actual person where you can directly say what the issue is as your customer support? Let’s discuss!

Creative ways to respond to customer concerns without sounding scripted?

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Have you ever been the customer support that saved the day? See! Not all heroes wear capes😌

Are we boycotting companies that send us straight to help page when we have a problem ? We need Quality! Let's turn to better support channels.

Whew! That was a long one. I feel like spending over 10 mins on the line with customer support adds a bit of irritation which could turn unpleasant when issues aren’t resolved.

Will the customer support future be led by chatbots or will we still be necessary? lol

Hi fishes, do you get paid by the hour or receive a salary?

That moment the customer asks how your day is going and you have to decide between lying or getting fired 😂

What tips would you give to someone going into customer service?

What's your worse experience working in customer support?

Here's mine: I was working in the call center and I was explaining to a customer that he had used up all his credit and that's why he couldn't surf the Internet on his phone. He started to insult me for 8 minutes and, due to company policies, I could not hang up until he had finished.