Managers, how do you help your customer support team avoid burnout?

Hello, Can someone refer me at Amazon. I have 16 yrs exp working in Accounts & French operations. Looking for day shift opening only. Thanks in advance!

Hi everyone

I attended interview at amazon for l5 application engineer role ,they told i will be hiring for l4 as my performance was not upto mark one more interview round to go,what will be the salary range for L4 and L5 for an application engineer at amazon could anyone please tell me ?

Is there any profile which is based on purely SQL and nothing else, no excel/tableau/powerbi task.

If anyone in the group works for Fannie Mae…do you have any tips for the interview process? I have an interview coming up.

I’m also unsure of what to say for a salary range, I don’t want to cut myself short. It is a risk management associate position. I have 5 YOE in mortgage ops with transferable skills

Has anyone lost a job opportunity because your counter offer was too high?

Long shot but is anyone selling tickets for Odesza on Sat, 8/27?

I have a pair of tickets for Fri, 8/26 I’m looking to swap or can buy the Sat tickets for a reasonable price

Good lord this open space is insufferable

Hello there.
I am a junior front end developer(2+ years) and doing my Masters in Information Systems now. How possible is it to find a remote job at UK?? Living at Greece and working for company at UK. Except freelancing...

The UK bowl is starting to grow!!! Please reshare where you can to help raise the bowl profile.

Do citi pune provide Diwali gifts?

Hi Everyone, Need help.

I am currently serving Notice period and can join in 20days.

Have good expertise on Selenium Webdriver, TestNG, Restassured, Postman, Jenkins, AWS, Java Programming.

Yoe - 6.8years.

Preferred Location - Noida/ Gurgoan/ NCR

Please refer me in your organisations for relevant openings, would highly appreciate your help and time. Thanks in advance.

Hi everyone, applied for an investment consulting internship few weeks back.
It's a client facing job, but it might come at a later stage of a job, maybe after finishing my internship and getting a job offer.
I'm interested to know what is the must develop skills, must take courses or must read books to get insight, develop the required knowledge and skills for the position. I majored in business management finance and currently preparing for CFA level 1. Thanks in advance ☺️

FIRE Newbie here - wondering how everyone is retiring early (30’s 40’s 50’s) if the majority of your savings are tied up in tax preferential retirement vehicles you can’t really touch for another few decades?

Need advice: I want to ask my firm to move me to another office permanently. How do I bring it up? I think my firm will understand and try to move me, but not guaranteed. Need to plan for it well.

What kinds of things do you do in commercial healthcare? If that’s a thing?

What is up with the groups of cars that drive around the Loop with their warning lights on honking their horns? Anyone know what that is about?

Perspective: monogamy is anti-human nature; in this era where each parent could raise a kid independently, marriage tends to be a shackle on many aspects of life. We live once, why does society expect us to live with 1 person for 60+ years? No wonder divorce rates are through the roof!

Anyone have recommendations for headhunters placing planners?

Your most positive customer interaction?

Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?

Customers are giving us bad experience ratings because we don’t offer them the solutions they want. Our company won’t allow us to offer those solutions, but the manager punishes us for low ratings anyway. I don’t get how they’re ok with that.

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

Any suggestions for how to find a fully remote customer support job?

What are your tips for publicly responding to negative reviews?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

How do you prevent the negativity of your job from impacting your personal life?

Do you prefer bots that oftentimes just provide a list of possible issues that you may have or an actual person where you can directly say what the issue is as your customer support? Let’s discuss!

Tell me a feel-good story from work that will restore my faith in humanity.

When you’re frustrated with a product, do you take that frustration out on the product? Would you go the customer support route?

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

I hate when customers say “I understand it’s not your fault” and then continue to be rude anyway.

How have the skills needed for working in customer support changed over the past decade?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

What would be your fake customer support name if you could choose and why? I’ll go first “Karen.”

When you’re applying for customer service jobs, do you customize the resume objective for each?

Is there a big difference between working at a call center and a smaller company? Why would you pick one over the other?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?