Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

The most interesting research topic you've come across....?

How does a role in clinical affairs differ from clinical research? Any clinical affairs manager out there to shed some light? Wondering if clinical affairs will have more sciencey roles.

What are the biggest challenge going back to the office?

Hello fishes, can someone suggest me how much should I ask Infosys in CTC for job role front end developer having 2.8 years of experience. Can someone please suggest me. Current CTC 4 lpa

Scheduling added another S3 (my level) to my engagement but acting as a manager, while I’ve been on this engagement for a few years and getting great reviews. My ego is shot and I’m insulted. Advice?

Will be joining Brillio on 24. What to expect interms of welcome kit.
Will they be issuing high end laptops ?

What is maximum salary to expect for 6 + years of experience in Automation Testing in ibm, please let me know.

What can be salary range of lateral hire in HCL for SAP functional with 16-18 years experience

Hello team,

What should be good package for a 5yr old IAM consultant in UK? Thanks in advance!

Looking for a salesforce solution engineer for a fintech start up based in Australia. Let me know if you have any contacts 🙂

Hey folks, can y’all share tips and tricks to get over interview anxiety? I’ve joined toastmasters to work on my public speaking and communication skills in general + I practice interview questions before interviews. The issue is, when I think about an interview I start to panic. Any advice would be much appreciated, thanks!

Does anyone use Google Classroom for ECSE ? I was supposed to have it up and running by Thursday. Luckily, all of my kiddos came. I didn’t take the workshop this summer and the person that gave a brief overview last week talked so fast that I couldn’t understand what was being said.

Any tips for how to maximize property damage insurance claim?

I'm 1st time landlord and my single tenant in Seattle unfortunately overdosed on cocaine+pills 5 days before found in kitchen. :( Extensive damage.

Seeking tips - ex. contractor validating damage was on highest cost cabinets & flooring, replace all tile/grout, contractors upbid damage value (within reason).

Too many are advising being bold w insurance companies we all pay for most our lives, but open to all advice.

Do we have any generic certification policy at HCL for upskilling.

Not talking about project specific or where RM needs to approve, as this tech (cloud) is something I want to learn, not part of my day to day work.

What is average cost of living near jp morgan office in bangalore? (PG/ Flat/ Apartment)

Managers, how do you help your customer support team avoid burnout?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

What are your tips for publicly responding to negative reviews?

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

How have the skills needed for working in customer support changed over the past decade?

Hiring managers, what do you look for as you’re going through resumes?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

What would be your fake customer support name if you could choose and why? I’ll go first “Karen.”

Whew! That was a long one. I feel like spending over 10 mins on the line with customer support adds a bit of irritation which could turn unpleasant when issues aren’t resolved.

Is outbound customer support typically less stressful than inbound?

I always consider it a win when I can make a customer laugh, it makes conversations run so much smoother

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Ways to destress during work as a customer support agent?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

When you’re applying for customer service jobs, do you customize the resume objective for each?

Hi fishes, do you get paid by the hour or receive a salary?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Creative ways to respond to customer concerns without sounding scripted?