I’m interviewing with a firm that claims to have an unlimited PTO policy, which sounds amazing. However, I’ve heard horror stories from friends in Big Law who say unlimited actually means zero because no one wants to be the person taking time off. I want to know what the real average vacation utilization looks like without sounding like someone who plans on taking a vacation every other week. Is there a polite, tactical way to ask a recruiter for the reality behind a benefits package?

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As someone with unlimited PTO, I do take time off for vacations ~2 weeks a year. But you’re making up the hours the other 50 weeks out of the year so instead of needing to bill 40 hours a week, I need to bill slightly more to make up for that time off. I will say that unlimited PTO is a mind game and I’d much rather be somewhere with a real policy.

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Yes

Purely from a numbers perspective, when a company offers unlimited PTO, employees take less vacation time.

Also, the recruiter doesnt work for you. The law firm pays them, you are just the product they have to sell. You would be far better finding a former employee on LinkedIn and reaching out with your questions.

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This is what I heard too.

The boon for firms is that unlimited PTO means they don’t have to pay anyone accrued time when they leave. The first firm I worked for accrued, the others in between unlimited, and my present firm accrues.

I haven’t noticed an appreciable difference in the vacations taken, but that can vary by firm and department. People average 2 separate weeks a year and a few long weekends either way, and you’ll see some 3 week vacays for honeymoons. But as mentioned, you have to make up the hours away somewhere.

I find that accruing makes me feel like I have to take it more than unlimited bc if I don’t, I’m leaving something on the table. But I still end up averaging about the same as above.

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I agree. A lot of big companies choose unlimited with the intention that they don’t have to pay the accrued time when someone leaves, and they can also use unlimited PTO as a selling point

I wouldn’t totally trust whatever the recruiter says. Depending on the recruiter, they may just be trying to sell you.

Ex: for an in-house position, I had an interviewer mention multiple times sending weekend emails and working on vacation. I told my recruiter my concerns (that the hours wouldn’t be different than a firm) and her response was “well it’s better than biglaw!” Is it tho? Did you not hear what I just said?

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I am with you. If I have to reply emails night and weekend and during vacations, I will be very sad 😢. Don’t mind doing it occasionally if truly urgent, but not constantly, it’s not sustainable

I've only worked at two firms but neither had any real PTO policy--like nobody is tracking the days or times I'm absent. I can't picture what that would actually look like in private practice. One of the biggest perks of this job to me is that if I need to take my child (or myself) to the doctor, I just do that. I don't ask for permission to be away from my desk during normal work hours. The trade off is that of course the work still has to get done, and the billables expectation met. So it means working those hours another time.

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Just here to post a different perspective, I’m in-house at a publicly traded company and while we ARE supposed to be in 3+ days a week, I’ve never once had an issue with handling my own schedule without micromanaging from my boss. No one is tracking my time, no billing time, etc. It’s out there and possible to find!

Unlimited doesn’t make much sense in a firm (or anywhere you have to bill).

The flexibility to take time here and there in between real vacations is nice, but those are work perks you should already have. If you want to cut out at 1pm (doctor’s appointment, errand, or day drinking) that should be up to you. So long as you’re meeting hours, managing your cases, and are responsive, no one should be clock watching.

Agreed

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