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Think strategy, change management, governance, requirements gathering and even data analysis in some instances. Imagine your company is about to get 20k licenses and your want to implement Slack at your organization. Or maybe you have 30k users who have been on Slack for 5 years. How do you get the most out of the product? What is the end user EXPERIENCE like? An experience consultant would be part of a small group of consultants who would guide you through that journey!
Thanks for the insight. It sounds like a generalist consulting role requiring a broad set of skills. How has your experience with your role been so far? Do you have any tips on how I should approach the application peocess, given the broad nature of the role?
Don't know about Slack aligned experience architects but they usually do journey maps, persona definition, strategy such as marketing, wireframe design, UX / UI related work etc.
Technical or Solution Architect?
It's just labelled as an Experience Architect and the job description seems more aligned to a Functional Consultant / Solution Architect for Slack