I’ve got a client who keeps pushing for direct access to our CEO, and it’s becoming a real challenge. They’re one of our biggest accounts, so I get why they want that level of connection, but it’s just not our protocol. I’ve explained that leadership stays focused on strategy while AMs handle day-to-day relationships, but they keep escalating the request. My boss’s advice? “Manage it.” Easier said than done. How do you keep high-maintenance clients happy while holding the line on boundaries? Have you ever successfully redirected a client without making them feel unimportant? Right now, I'm just lying saying we're working on it.

Where can I see the reviews post manager discussion?

I keep getting recruiters asking to apply for new roles, which is what I thought I wanted because I’m not growing at my agency. But I’m so fatigued I don’t even know if I want to stay in advertising. Have y’all left or took a break to do something different? What did you do?

Women in PA - talk to me about times you’ve felt marginalized in the workplace

Grey Merge with AKQA, VMLYR merges with Geometry. Are those „mergers” just the coverups for potential wave of layoffs?

Hey editor fishes! How is 2021 starting off for everyone? I often find this time of year slow but so far I’ve been pretty busy!

Good hours, decent culture but shoddy deals. Where to go from here?

Thoughts on “special” salary grades. I just found out the VP I was offered is not a grade 12 like most comparable roles (verified). Also not an 11, but an 11A. Slightly higher than an 11, a good bit lower than a 12. All due to the fact that it’s a leap from my current position. Why should that matter…..shouldn’t it pay what it should pay if I am selected, rather that curving down towards my current rate?

What is your go-to low cal alcoholic cocktail?

Decided to payoff my mortgage.

The unending cycle is for real. Reached my LeanFIRE number 2 months ago, yet I don’t feel satisfied. Still reaching for the stars… when will this human desire end?

Looking to hire software engineers and systems architects at a fast growing venture backed deep tech startup. DM if interested in finding out more.

Do any beginning band teachers use the Band Karate incentive program aligned with Hal Leonard Essential elements?

We have sales people in Canada and the US, the Canadians make 150K CAD and down here it’s 150K USD, the Canadians argue they should be making 30% more than the US colleagues to be equal bc of the exchange! I explain the salary is dependent on the market data for them in Canada, WHERE THEY LIVE, and you can’t compare it to the US employees and the market data down here. Overall they are both in the 75th% for total comp. for their industry. Am I wrong?

Anyone have insights into working in house at Cirrus Logic?

What kinds of things do you do in commercial healthcare? If that’s a thing?

Hi everyone! I’ve been working as a product manager in an internal consulting department at Kaiser Permanente a on software product that maps and automates clinical workflows. Although my title is a consultant, my role entails the usual responsibilities of a PM (prioritizing builds and features, identifying business requirements, mapping user journeys and stakeholder management). Does anyone have any advice on ways to break into tech or suggestions of companies to look into?

Looking for a new challenge and have heard great things about Adobe. Does anyone have feedback on the inside sales/account management roles?

What is the salary for Amazon Business Analysts (level) in indian? I have recently received offer from Amazon and they are asking me for CTC expectations.
Please help Amazonians!

How do y'all manage passwords ?? Esp absolutely critical ones e.g. coin markets etc..
Is anyone else paranoid about all this ?

How much are my fellow VP Account Directors out there making? Just trying to gauge if I am being paid fairly. Don’t forget to state market and YOE. I am making $135k, 10 years of experience and in Chicago.

Tired of hearing all the "account people suck” comments on this app. Get some new material creatives.

I need contacts who are into bank instrument and MT103 transfers within USA and Europe. If you are a good sender or receiver let me know.

Hi Account friends! It’s the start of a new year and I was hoping you all could share any book / newsletter / blog / course recommendations that help keep you up to snuff. Feeling a bit stale and like the last year has been a tactical grind. I want to brush up on modern thinking for our industry - the latest and greatest marketing books, strategy perspectives, creative self help, etc. to feel more alive as we start 2022.

Comment your favs and THANK YOU in advance!

Hi everyone,

I'm going for a role for Account Director and have gone through the interviews with the head of accounts, BD as well as the ECD's. I received the following email at the end of the day:

"You are one of two candidates in the final round.

One thing we haven’t spoken about are your salary expectations. Could you have a think and let me know early next week as well as your employment status (residency permit)."

What would be the best way to answer this response? Appreciate the help

Any Type B people in account? The teams I’ve worked with have primarily been Type A people. As a Type B person, it’s stressful for me and makes me feel bad for being Type B.

What vendor do you use for cold direct mail lists?

When you sell a dedicated website for a special deal, do you give the CRM for free? Is vTiger CRM your advice? Otherwise, what are your most common recommendations about CRM?

Just moved up to SMB AM and I’m curious to the enterprise reps— what’s the quickest way to move up segment? A lot of people I see it’s 5+ YOE just curious if you can segment hop or if it’s a time situation.

Anyone from Havas London here? If so, what are your biggest dislikes about the agency?

For those of you in healthcare related account management, what is your healthcare background? I am clinical and getting ready to hire a higher level account manager. I am really biased toward people with clinical/in hospital experience because, quite frankly, healthcare is a different beast - lots of hand holding and change management. I don’t want to miss the right person because of my bias, so im wondering how many healthcare related AMs have healthcare/clinical experience… thanks in advance!

What matters more early in your career, agency name recognition or project experience?

How long were you an SAE before promoting to AS?

When cold contacting an agency (because the agency doesn’t post jobs online), is it better to contact the head of account mgmt, or the agency’s recruiter?

I am not in account but would love to have a more comprehensive take away from meetings particularly client feedback verbalized. How do you account folks do it? Tips and tricks? Thank you!

Moving from AM to AD at another agency. Any words of advice?

What’s the average time spent in an AE role? I’m eyeing an SAE position and feel like I’m already taking on some of this responsibilities

Kind of love my main client. She lowkey texts me when she steps away from calls to pee.

Account executive here, who has about 5 years of agency experience. Who else is completely over working in advertising and what steps are you taking/planning to make a career move?

Not looking to make a move anytime soon due to covid but am curious to what everyone else is thinking.