Marriott messed up about my reservation and charged the wrong card. They say the will talk to manager to see if they can fix? Is this possible? Can I walk away with points?

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You need to talk to accounting Dept at the specific hotel, it can be fixed, takes a couple,days

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Huh? They can easily refund and charge the right card. Not sure why they would owe you points. I’m guessing they had two different cards on file for this to be possible.

No, give them some grace. They can definitely fix it. I wouldn’t consider asking for points ever for that

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